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NEW QUESTION 1
Which of the following network devices is used to separate broadcast domains?

  • A. Switch
  • B. Wireless access point
  • C. Router
  • D. Hub

Answer: A

NEW QUESTION 2
A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the network. Which of the following should the technician check NEXT?

  • A. HCP pool configuration
  • B. MAC filtering list
  • C. Wireless protocol settings
  • D. ONS servers

Answer: B

NEW QUESTION 3
Which of the following would MOST likely be used to obtain electronic images of a large number of printed documents?

  • A. NFC device
  • B. ADF/flatbed scanner
  • C. Camera/webcam
  • D. QR scanner

Answer: B

NEW QUESTION 4
A user brings an older laptop to the help desk and reports issues with the keyboard. Upon inspection, the technician does not see any external damage but notices that many keystrokes da not register in a word processor. The laptop works fine when the technician tests it with an external keyboard. Which of the following actions would MOST likely resolve the issue?

  • A. Disable the sticky keys feature.
  • B. Clean the keyboard.
  • C. Reset the BIOS settings to default.
  • D. Charge the laptop.

Answer: C

NEW QUESTION 5
A user on a SOHO network is unable to watch online videos, even at 240 pixels. The technician runs ipconfig from the user's computer and records the following:
220-1101 dumps exhibit
The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information:
220-1101 dumps exhibit
Which of the following is MOST likely causing the user's issue?

  • A. Incorrect IP address
  • B. Faulty NIC
  • C. Misconfigured default gateway
  • D. Bad network cable

Answer: D

NEW QUESTION 6
A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which of the following actions should be performed?

  • A. Disable the BIOS password.
  • B. Enable TPM.
  • C. Enable multithreading.
  • D. Enable Fast Startup.

Answer: B

NEW QUESTION 7
A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable medi a. Which of the following solutions would MOST likely satisfy this requirement?

  • A. A USB 3.1 flash drive with BitLocker to Go installed
  • B. An SD memory card with NTFS
  • C. An xD memory card with ext3
  • D. A portable hard drive with FAT32

Answer: A

NEW QUESTION 8
A technician needs to add storage to a workstation. The workstation does not have room to add any internal storage, so the technician plans to add an external storage device. Which of the following connection types should the technician MOST likely use?

  • A. SCSI
  • B. eSATA
  • C. PCIe
  • D. NVMe

Answer: B

NEW QUESTION 9
A user reports that a PC occasionally falls to boot. The user reboots the PC. but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do FIRST?

  • A. Try to extract data.
  • B. Reseat the RAM modules.
  • C. Inspect the fan.
  • D. Check the CD tray.

Answer: C

NEW QUESTION 10
A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to connect it. Which of the following will the technician be installing?

  • A. Thunderbolt
  • B. eSATA
  • C. M.2
  • D. SCSI

Answer: A

NEW QUESTION 11
A user acquired a new workstation and is attempting to open multiple targe Excel files simultaneously. The user is not experiencing the expected performance when executing such large requests. Which of the following should a technician do FIRST?

  • A. Increase the swap partition.
  • B. Upgrade the CPU in the workstation.
  • C. Upgrade the power supply in the workstation.
  • D. Upgrade the RAM in the workstation.

Answer: D

NEW QUESTION 12
A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor The technician sees both a flashing green LED and a flashing orange LED on the workstation's NIC. Which of the following should the technician do FIRST?

  • A. Check for loose connections, pinched bends, and physical damage.
  • B. Install a powered hub as close as possible to the halfway point in the Cat 5 UTP cable run.
  • C. Replace the entire run of Cat 5 UTP cable with Cat 5 STP cable.
  • D. Upgrade the entire cable run to multimode fiber.

Answer: A

NEW QUESTION 13
A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the download bandwidth and finds no issues. Which of the following should the technician check NEXT?

  • A. Level of network utilization
  • B. Customer use of two-factor authentication
  • C. Amount of local drive space
  • D. RAID array drive health

Answer: A

NEW QUESTION 14
A technician is commissioning a workstation that is required to have mirrored storage, utilizing two 4TB drives that support one failure. Which of the following BEST meets these requirements?

  • A. RAID 0
  • B. RAID 1
  • C. RAID 5
  • D. RAID 10

Answer: B

NEW QUESTION 15
A user reports that printed receipts have black smudges over the entire image. The text is still present but is very dark and sometimes illegible. Which of the following are the MOST likely cause and solution for the printer issue?

  • A. The ribbon is jammed and is rubbing on the pape
  • B. Clear the bad ribbon and feed it through properly.
  • C. The printhead is too ho
  • D. Adjust the temperature down and retry printing.
  • E. The printer is loaded with the wrong type of pape
  • F. Replace the receipt paper with carbon paper.
  • G. The blue ink cartridge was loaded with black in
  • H. Put in the correct ink and clean the printhead.

Answer: C

NEW QUESTION 16
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