Vivid CompTIA 220-1102 Braindumps Online

NEW QUESTION 1
A technician is troubleshooting a customer's PC and receives a phone call. The technician does
not take the call and sets the phone to silent. Which of the following BEST describes the technician's
actions?

• A. Avoid distractions
• B. Deal appropriately with customer's confidential material
• C. Adhere to user privacy policy
• D. Set and meet timelines

Answer: D

NEW QUESTION 2
A call center technician receives a call from a user asking how to update Windows Which of the following describes what the technician should do?

• A. Have the user consider using an iPad if the user is unable to complete updates
• B. Have the user text the user’s password to the technician.
• C. Ask the user to click in the Search field, type Check for Updates, and then press the Enter key
• D. Advise the user to wait for an upcoming, automatic patch

Answer: C

NEW QUESTION 3
Which of the following must be maintained throughout the forensic evidence life cycle when dealing with a piece of evidence?

• A. Acceptable use.
• B. Chain of custody.
• C. Security policy.
• D. Information management.

Answer: B

NEW QUESTION 4
An architecture firm is considering upgrading its computer-aided design (CAD) software to the newest version that forces storage of backups of all CAD files on the software’s cloud server.
Which of the following is MOST likely to be of concern to the IT manager?

• A. All updated software must be tested with alt system types and accessories
• B. Extra technician hours must be budgeted during installation of updates
• C. Network utilization will be significantly increased due to the size of CAD files
• D. Large update and installation files will overload the local hard drives.

Answer: C

NEW QUESTION 5
Which of the following is the MOST cost-effective version of Windows 10 that allows remote access through Remote Desktop?

• A. Home
• B. Pro for Workstations
• C. Enterprise
• D. Pro

Answer: D

NEW QUESTION 6
A systems administrator is setting up a Windows computer for a new user Corporate policy requires a least privilege environment. The user will need to access advanced features and configuration settings for several applications. Which of the following BEST describes the account access level the user will need?

• A. Power user account
• B. Standard account
• C. Guest account
• D. Administrator account

Answer: B

NEW QUESTION 7
A user enabled a mobile device's screen lock function with pattern unlock. The user is concerned someone could access the mobile device by repeatedly attempting random patterns to unlock the device. Which of the following features BEST addresses the user's concern?

• A. Remote wipe
• B. Anti-maIware
• C. Device encryption
• D. Failed login restrictions

Answer: A

NEW QUESTION 8
A technician needs lo formal a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use?

• A. FAT32
• B. ext4
• C. NTFS
• D. exFAT

Answer: C

NEW QUESTION 9
A customer reported that a home PC with Windows 10 installed in the default configuration is having issues loading applications after a reboot occurred in the middle of the night.
Which of the following is the FIRST step in troubleshooting?

• A. Install alternate open-source software in place of the applications with issues
• B. Run both CPU and memory tests to ensure that all hardware functionality is normal
• C. Check for any installed patches and roll them back one at a time until the issue is resolved
• D. Reformat the hard drive, and then reinstall the newest Windows 10 release and all applications.

Answer: C

NEW QUESTION 10
Which of the following is the MOST important environmental concern inside a data center?

• A. Battery disposal
• B. Electrostatic discharge mats
• C. Toner disposal
• D. Humidity levels

Answer: B

NEW QUESTION 11
A technician is working with a company to determine the best way to transfer sensitive personal information between offices when conducting business. The company currently uses USB drives and is resistant to change. The company's compliance officer states that all media at rest must be encrypted. Which of the following would be the BEST way to secure the current workflow?

• A. Deploy a secondary hard drive with encryption on the appropriate workstation
• B. Configure a hardened SFTP portal for file transfers between file servers
• C. Require files to be individually password protected with unique passwords
• D. Enable BitLocker To Go with a password that meets corporate requirements

Answer: D

NEW QUESTION 12
A user is experiencing frequent malware symptoms on a Windows workstation. The user has tried several times to roll back the state but the malware persists. Which of the following would
MOST likely resolve the issue?

• A. Reimaging the workstation
• B. Quarantining system files
• C. Encrypting the hard drive
• D. Disabling TLS 1.0 support

Answer: A

NEW QUESTION 13
A technician is replacing the processor in a desktop computer prior to opening the computer, the technician wants to ensure the internal components are protected. Which of the following safety procedures would BEST protect the components in the PC? (Choose two.)

• A. Utilizing an ESD strap.
• B. Disconnecting the computer from the power source.
• C. Placing the PSU in an antistatic bag.
• D. Ensuring proper ventilation.
• E. Removing dust from the ventilation fans.
• F. Ensuring equipment is grounded.

Answer: AB

NEW QUESTION 14
A change advisory board did not approve a requested change due to the lack of alternative actions if implementation failed. Which of the following should be updated before requesting approval again?

• A. Scope of change
• B. Risk level
• C. Rollback plan
• D. End user acceptance

Answer: C

NEW QUESTION 15
An incident handler needs to preserve evidence for possible litigation. Which of the following will the incident handler MOST likely do to preserve the evidence?

• A. Encrypt the files.
• B. Clone any impacted hard drives.
• C. Contact the cyber insurance company.
• D. Inform law enforcement.

Answer: B

NEW QUESTION 16
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