Replace 220-902 Exam Study Guides With New Update Exam Questions

Q1. Joe, a technician, receives an error message on his tower PC just after POST which reads: 

“WARNING! Your drive is about to fail. Please back up your data and run full drive diagnostics.” 

Which of the following is generating this error message? 

A. CHKDSK 

B. S.M.A.R.T. 

C. eSATA 

D. QoS 

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Q2. A local administrator would like to determine why a laptop is taking so long to boot into the operating system. Which of the following tabs in MSCONFIG would the administrator access to BEST determine this? 

A. Startup 

B. Tools 

C. General 

D. Boot 

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Q3. DRAG DROP 

Drag and drop the following Windows 7 versions in order according to their feature-sets, from MOST to LEAST. 

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Q4. A technician has configured the ability to connect to a small office server using remote desktop from a workstation within the office. The technician has reviewed logs that show constant brute force attacks to that server from outside the network. Which of the following would prevent this from occurring? 

A. Configure the server to use a static IP 

B. Logically move the server to the DMZ 

C. Reallocate the server to a different networking closet 

D. Disable the remote desktop port 

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Q5. A technician is attempting to remove malware from a customer’s workstation. Which of the 

following Control Panel utilities should the technician use? 

A. Folder Options > View hidden files 

B. System > Performance 

C. Display Settings > Refresh rate 

D. Internet Options > Privacy 

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Q6. A company is concerned about users tailgating into restricted areas. In order to prevent unauthorized users from following others, which of the following should be implemented? 

A. Biometric locks 

B. CCTV 

C. Mantraps 

D. Badge readers 

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Q7. A newly deployed Windows PC cannot connect to the antivirus server on the local network for updates, but it can connect to other file servers and printers without issue. Which of the following is the MOST likely cause of this issue? 

A. The PC’s Windows firewall is misconfigured 

B. The PC has an incorrect IP address configured 

C. The PC is on the wrong wireless network 

D. The PC does not have remote assistance turned on 

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Q8. Joe, an end-user, reports that the PC he uses periodically logs off his user account and displays a message that updates are being installed. Which of the following is the MOST likely cause of this issue? 

A. Time of day restrictions are enabled on the machine 

B. Scheduled antivirus scans and updates are enabled on the machine 

C. Remote desktop is enabled and an administrator has logged into the machine 

D. Automatic Windows Update is enabled on the machine 

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Q9. A mobile phone has started to respond slowly and erratically. The user has done a soft 

reset and the problem still exists. Which of the following is the BEST step the user can take to fix this problem? 

A. Perform a force stop 

B. Reset to factory default 

C. Upgrade to a larger battery 

D. Close running apps 

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Q10. CORRECT TEXT 

You need to configure your mobile device to send and receive electronic messages from your company. Your mobile device must be able to truly synchronize the message state with your desktop, so that when a message is read on your desktop, it is marked as read on your mobile device. These are the proper parameters: 

. Email address: tech@techies.com 

. Password: P@$$w0rd 

. Pop.techies.com Port: 110 Security: None 

. IMAP.techies.com Port: 993 Security: SSL 

. smtp.techies.com Port: 465 Security: TLS 

. Company SSID: Techies 

. Security: WPA2 

. Passphrase: P@$$w0rd 

. SSID is not broadcasted 

Instructions: You are not authorized to use the Company's WLAN. The outgoing server does not require login credentials. When you have completed the simulation, please select the done button to submit your answer. 

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