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NEW QUESTION 1
Which one of the following statements is TRUE about kinesthetic learners?

  • A. They benefit most from reading the information.
  • B. They benefit from having information diagrammed.
  • C. They react well to scenarios and stories.
  • D. They are hands-on learners.
  • E. They prefer lectures versus hands-on experience.

Answer: C

NEW QUESTION 2
While leading a group discussion, one student makes an inappropriate comment about the other sex. An hour later, the same student makes a second inappropriate comment. What is the best action to take?

  • A. Talk to the student's employer and get him removed from the class.
  • B. Walt for the next break and then take the student aside quietly and discuss the issue.
  • C. Ask the student to leave.
  • D. Immediately respond to the student and ask him to review the acceptable norms of behavior.

Answer: D

NEW QUESTION 3
The following three elements make up Professional Credibility:

  • A. Content Credibility Personal Credibility
  • B. Social Credibility
  • C. Technical Credibility
  • D. Field Experience Credibility

Answer: AD

NEW QUESTION 4
Mrs. Keen's accounting students are having difficulty with accounts payable concepts. She develops a package of material that contains contracts, receiving reports, and invoices. She tells her students to make the proper accounting entries using the documents. She is available to provide guidance on how to use the materials. What type of simulation is illustrated in the above case?

  • A. Gaming
  • B. Group Work
  • C. Equipment
  • D. Case study
  • E. Brainstorming

Answer: D

NEW QUESTION 5
To achieve the Certified Ethical Hacker Certification, you must pass the following exams:
Ethical Hacking and Counter measures
What is the exam code for the above title?

  • A. EC0-212
  • B. 312-34
  • C. 212-45
  • D. 312-89
  • E. 312-50

Answer: E

NEW QUESTION 6
As an instructor it is very important that you demonstrate excellent personal sell-esteem. Select two ways of demonstrating this in class:(Select two)

  • A. Purchase the students pizza on the first day of class.
  • B. Allow for positive differences of opinion within the classroom.
  • C. Ask overhead questions.
  • D. Invite and be open to having students share experiences that may be different from the instructors.
  • E. Ask directed questions.

Answer: CD

NEW QUESTION 7
Mr. Bell has a large amount of Information to present In a short period of time. Referring to the above scenario, what presentation method can Mr. Bell use to accomplish this?

  • A. Group discussion approach
  • B. Buzz Groups
  • C. Teacher-centered approach
  • D. Student-teacher interaction
  • E. Role playing

Answer: B

NEW QUESTION 8
You are teaching a class and find yourself n an embarrassing moment. You have used a word that has a double meaning and the students are laughing and a few of the real left-brainers are personally offended. You did not intend the reference that the class has accepted into your vocabulary.

  • A. Contact your training manager and ask him/her to write a memo to the students as an apology.
  • B. Move forward and ignore the issue.
  • C. Make a clarification that you did not intend the inappropriate reference to the word used and give an apology and move on swiftly.
  • D. Laugh and look at the students in their eyes for approval.

Answer: C

NEW QUESTION 9
Mrs. Helen is lecturing on highly complex subject matter. A student asks her a question. Mrs. Helen does NOT know the answer. In the above scenario, how should Mrs. Helen respond to the question?

  • A. Admit she does NOT know the answer in a professional manner.
  • B. Not admit she does NOT know the answer and make an educated guess at the answer.
  • C. Ignore the question and immediately continue the lecture.
  • D. Tell the student the question does NOT relate to the objective of the lecture.
  • E. Admit she does NOT know the answer and immediately continue the lecture.

Answer: A

NEW QUESTION 10
Mrs. Swella is instructing her students to be help desk technicians. She wants them to understand the frustration they may experience once on the job.
Which one of the Mowing presentation techniques is correct to use m the above situation?

  • A. Role play in which the student plays the help desk technician
  • B. Role play in which the instructor plays the help desk technician
  • C. A lecture presented on the basic principles of customer relations
  • D. Reading assignments on the subject of customer relations

Answer: A

NEW QUESTION 11
As an instructor you discover that key learning objectives are not addressing student's needs in your learning material. Choose below the appropriate action that the instructor should take:

  • A. Make content changes to meet student's needs.
  • B. Refer this matter to the courseware/instructional designers.
  • C. Inform your manager to take action.

Answer: A

NEW QUESTION 12
You are an instructor and show up to class as usually in a coat and be. You are in Hawaii teaching at the bank of Hawaii at their site. All of your students are wearing Hawaii shirts. It is most likely that your dress may create an issue with which type of credibility:

  • A. Content
  • B. Social Racial
  • C. Racial
  • D. Personal

Answer: B

NEW QUESTION 13
During the ENSA program, you notice that one of the students in the class does not have the prerequisites for the course. Which of these actions is an appropriate method for you to do?

  • A. Modify the pace of the course so that the student can accommodate and learn the course objectives effectively.
  • B. Ignore such students and continue the class.
  • C. Ask the student to cancel his admission and leave the classroom immediately.
  • D. Tell the student that you can assist the student, but without the basic knowledge requested for the course it would be difficult for him/her to successfully complete the program.

Answer: D

NEW QUESTION 14
You are introducing a lesson to a group of students. After presenting the objectives of the lesson, you tell a three minute story. You look around the classroom and the students seem perplexed and confused.
Which one of the following is the main reason for the students' reaction in the above scenario?

  • A. You should have used an analogy.
  • B. The story included some startling or shocking statements.
  • C. The story was too long.
  • D. The story did NOT relate to the objectives you presented.
  • E. The story was NOT funny.

Answer: D

NEW QUESTION 15
Before a class is started, it is instructor's role is to do all of the following before the class commences:

  • A. The adequacy of the facility is confirmed.
  • B. Room status report is written and given to courseware designer.
  • C. Make sure learner supplies and courseware are ready and neat.
  • D. Equipment is checked to make sure it is operable.

Answer: ACD

NEW QUESTION 16
Louie, an Instructor for the ENSA program identified that one of the survey statistics mentioned in the instructor slides is not up to date as the survey body had released the updated version of the survey two days prior to the commencement of the ENSA class, what should Lou* do to ensure that students are updated with the latest information?

  • A. Skip the survey slide and ask the students to ignore it.
  • B. Ignore the latest information and do not discuss it with the students unless someone m the classroom points out the new survey.
  • C. Blame the course material for not having the latest information and criticize the entire courseware.
  • D. Discuss the old survey results with the students and provide them with the latest statistics to analyze the change m survey data.

Answer: D

NEW QUESTION 17
Which of the following is NOT an assumption made when analyzing course materials and learner information?

  • A. All important learner characteristics are available to the instructor in advance.
  • B. Different learners learn at different rates.
  • C. Different learners learn in different ways.
  • D. Learners come to a training situation knowing different things.

Answer: A

NEW QUESTION 18
During the early part of the second day of a five-day course you are teaching, you suddenly hear the loud noises of a city construction crew tearing up pavement outside your classroom.
You notice that students are becoming distracted by the noise. What should you do m the above situation?

  • A. Continue the class, using a louder voice while instructing.
  • B. At the next break, attempt to locate another suitable classroom.
  • C. Give students an assignment that does not require any instructor-student interaction.
  • D. Cancel class for the rest of the day and give the students a reading assignment.
  • E. Tell the class to ignore the noise and pay attention.

Answer: B

NEW QUESTION 19
Which e-Business certifications does EC-Council offer?(Select three)

  • A. Certified Computer Operator
  • B. Certified E++Technical Consultant
  • C. Certified e-Business Consultant
  • D. Certified e-Business Associate
  • E. Certified Project Manager
  • F. Certified e-Business Professional

Answer: CDF

NEW QUESTION 20
An Instructor knows a humorous story that will highlight a point they are trying to convey to the class. The story is of questionable taste for the audience. How should the instructor proceed?

  • A. The instructor should tell the story as it will highlight a concept
  • B. The instructor should ask the students that might be offended to leave the room
  • C. The Instructor should not tell the story
  • D. The Instructor should ask permission from attendees to tell the story

Answer: C

NEW QUESTION 21
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