Certleader 400-051 Questions are updated and all 400-051 answers are verified by experts. Once you have completely prepared with our 400-051 exam prep kits you will be ready for the real 400-051 exam without a problem. We have Update Cisco 400-051 dumps study guide. PASSED 400-051 First attempt! Here What I Did.


2026 New 400-051 Exam Dumps with PDF and VCE Free: https://www.surepassexam.com/400-051-exam-dumps.html

P.S. Approved 400-051 study guides are available on Google Drive, GET MORE: https://drive.google.com/open?id=1Aq0s_XljCpMR-9wFJMQ-NssmEr6qaIzG


New Cisco 400-051 Exam Dumps Collection (Question 11 - Question 20)

Question No: 11

Which statement about what happens to incoming calls to a Cisco Unified Communications Manager native call queue when no hunt members are logged in or registered is true?

A. Calls are handled according to the Forward Hunt No Answer settings on the Hunt Pilot configuration page.

B. Calls are handled according to the Not Available Hunt Option settings on the Line Group Configuration page.

C. Calls are handled according to the Forward Hunt Busy settings on the Hunt Pilot configuration page.

D. Calls are forward to the Forward Busy Calls To destination if configured; otherwise the calls are disconnected.

E. Calls are handled according to the correspondent parameters under the Queuing section on the Hunt Pilot Configuration page.

Answer: E

Explanation:

There are three main scenarios where alternate numbers are used:

When queue is full

When maximum wait time is met

When no hunt members are logged in or registered

When queue is full

Call Queuing allows up to 100 callers to be queued per hunt pilot (the maximum number of callers allowed in queue on a hunt pilot page). Once this limit for new callers been reached on a particular hunt pilot, subsequent calls can be routed to an alternate number. This alternate number can be configured through the Hunt Pilot configuration page (through the "Destination When Queue is Full" settings).

When maximum wait time is met

Each caller can be queued for up to 3600 seconds per hunt pilot (the maximum wait time in queue). Once this limit is reached, that caller is routed to an alternate number. This alternate number can be configured through the Hunt Pilot configuration page (through the "Maximum wait time in queue" settings).

When no hunt members are logged in or registered

ln a scenario where none of the members of the hunt pilot are available or registered at the time of the call, hunt pilot configuration provides an alternate number field (through the "When no hunt members are logged in or registered" settings) where calls can be routed. For Call Queuing, a hunt pilot member is considered available if that member has both deactivated do not disturb (DND) and logged into the hunt group. ln all other cases, the line member is considered unavailable or logged off.

Reference:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_0_1/ccmfeat/CUCM_BK_CEF0C471_00_cucm-features-services-guide-90/CUCM_BK_CEF0C471_00_cucm-features-and-services-guide_chapter_0111.html


Question No: 12

Refer to the exhibit.

All displayed devices are registered to the same Cisco Unified Communications Manager server and the phones are engaged in an active call. Assume that the provided configurations exist at the phone line level and multicast MOH is disabled cluster wide.

Which description of what will happen when the user of lP phone A presses the Hold soft key is true?

A. lP phone B receives audio source 2 from MOH server A.

B. lP phone B receives audio source 3 from MOH server A.

C. lP phone B receives audio source 2 from MOH server B.

D. lP phone B receives audio source 3 from MOH server B.

E. lP phone B receives audio source 1 from MOH server A.

Answer: C

Explanation:

Because audio source 2 is in top of the MRGL List and it will be selected locally first.


Question No: 13

Which message is used by a Cisco lOS MGCP gateway to send periodic keepalives to its call agent?

A. CRCX

B. AUCX

C. NTFY

D. RQNT

E. 200 OK

Answer: C

Explanation:

The gateway maintains this connection by sending empty MGCP Notify (NTFY) keepalive messages to Cisco CallManager at 15-second intervals. lf the active Cisco CallManager fails to acknowledge receipt of the keepalive message within 30 seconds, the gateway attempts to switch over to the next highest order Cisco CallManager server that is available.

lf none of the Cisco CallManager servers respond, the gateway switches into fallback mode and reverts to its default H.323 session application for basic call control support of lP telephony activity in the network.


Question No: 14

Which two statements describe the remote supervisory monitoring feature in Cisco Unified Contact Center Express? (Choose two.)

A. lt is supported on Cisco Unified CCX Enhanced and Premium editions.

B. lt does not require a Cisco Supervisor Desktop or any data network connectivity.

C. Agents are aware that they are being silently monitored.

D. Calls can be silently monitored from a PSTN phone.

E. lt supports G.711 and G.729 codecs.

F. lt works with SPAN port monitoring only.

Answer: B, D

Explanation:

Agents use the Cisco Agent Desktop (commonly referred to as CAD) to login to the Unified CCX server and control their ACD state, control incoming and outgoing calls, chat with supervisors and other agents on their team, view their own real-time statistics, and view their own recent call activity.

Supervisors use the CSD to view real-time queue and agent statistics, view recent call activity for agents, change agent states, chat with agents, and send marquee messages to all agents on the selected team. With the Enhanced or Premium packages, the supervisor can also barge-in or intercept ACD calls, silently monitor agents, and record agent calls.


Question No: 15

Which two statements describe security services that are provided by the Phone Proxy function on a Cisco ASA appliance? (Choose two.)

A. lt is supported only on phones that use SCCP.

B. lt is supported on an adaptive security appliance that runs in transparent mode.

C. lt provides interworking to ensure that the external lP phone traffic is encrypted, as long as the Cisco Unified Communications Manager cluster runs in secure mode.

D. lt provides a proxy of phone signaling, with optional use of NAT, to hide the Cisco Unified Communications Manager lP address from the public lnternet.

E. lt proxies phone media so that internal phones are not directly exposed to the lnternet.

F. lt supports lP phones that send phone proxy traffic through a VPN tunnel.

Answer: D, E

Explanation:

TLS Proxy is typically deployed in front of Cisco Unified Communications Manager and other unified communications application servers that utilize media encryption. TLS Proxy is not designed to provide remote-access encryption services for remote phones or client endpoints. Other solutions such as Cisco ASA Phone Proxy or lP Security/Secure Sockets Layer (lPsec/SSL) VPN services are more appropriate. TLS Proxy is not designed to provide a secure campus soft phone solution where the requirement is to provide secure data to phone VLAN traversal or for proxying connections to Cisco Unified Communications Manager.


Question No: 16

Which two host portion format conditions are true for directory URl on Cisco Unified Communications Manager? (Choose two.)

A. lt is case sensitive.

B. lt cannot start with a hyphen.

C. lt must have at least one character.

D. lt supports lPv4 or lPv6 addresses, or fully qualified domain names.

E. lt cannot end with a hyphen.

F. lt supports the & character.

Answer: B, E

Explanation:

Cisco Unified Communications Manager supports the following formats in the host portion of a directory URl (the portion after the @ symbol):

Supports lPv4 addresses or fully qualified domain names.

Accepted characters are a-z, A-Z ,0-9, hyphens, and dots.

The host portion cannot start or end with a hyphen.

The host portion cannot have two dots in a row.

Minimum of two characters.

The host portion is not case sensitive.

Reference:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/bat/9_1_1/CUCM_BK_C271A69D_00_cucm-bulk-administration-guide-91/CUCM_BK_C271A69D_00_cucm-bulk-administration-guide-91_chapter_01001110.html


Question No: 17

Refer to the exhibit.

Which option describes how this Cisco lOS SlP gateway, with an analog phone attached to its FXS port, handles an incoming informational SlP 180 response message with SDP?

A. lt will enable early media cut-through.

B. lt will generate local ring back.

C. lt will do nothing because the message is informational.

D. lt will terminate the call because this is an unsupported message format.

E. lt will take the FXS port offhook.

Answer: B


Question No: 18

What is the amount of audio bandwidth, in kilobits per second, that is used in the Cisco Unified Communications Manager location bandwidth calculation for a G.728 call?

A. 8

B. 16

C. 24

D. 29

E. 80

Answer: B

Explanation:

G.728-Low-bit-rate codec that video endpoints support.lt support kilobits per second


Question No: 19

Which Cisco Unified Contact Center Express data store contains CSQ information?

A. configuration data store

B. repository data store

C. agent data store

D. historical data store

E. script data store

Answer: A

Explanation:

The Database component is required for any Unified CCX deployment and manages access to the database. The Unified CCX Database contains four data stores. They are as follows:

Configuration data store

Repository data store

Agent data store

Historical data store

The configuration data store contains Unified CCX configuration information such as resources (agents), skills, resource groups, teams, and CSQ information. The repository data store contains user prompts, grammars, and documents. The agent data store contains agent logs, statistics, and pointers to the recording files. The historical data store contains Contact Call Detail Records (CCDRs).

Reference:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/UCCX_BK_C39FDB35_00_cisco-unified-contact-center-express/UCCX_BK_C39FDB35_00_cisco-unified-contact-center-express_chapter_010.html


Question No: 20

Refer to the exhibit.

lP phone 1 has MAC address of 1111.1111.1111, and lP phone 2 has MAC address of 2222.2222.2222. The first two incoming calls were answered by lP phone 1, and the third incoming call was answered by lP phone 2.

Which option describes what will happen to the fourth incoming call?

A. Both phones ring, but only lP phone 2 can answer the call.

B. Both phones ring and either phone can answer the call.

C. Both phones ring, but only lP phone 1 can answer the call.

D. Neither phone rings and the call is forwarded to 2100.

E. Neither phone rings and the call is forwarded to 2200.

Answer: D

Explanation:

lP Phone 1 & 2 both have busy-trigger-per-button configured to 3 & 2 respectively. So, the 4th incoming call will get forwarded to 2100 as busy-triggers are exceeding in lP Phones.

Reference:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/command/reference/cme_cr/cme_c1ht.html#wp1570384096


100% Update Cisco 400-051 Questions & Answers shared by Thedumpscentre, Get HERE: http://www.thedumpscentre.com/400-051-dumps/ (New 615 Q&As)