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NEW QUESTION 1

Which of the following metrics is the most appropriate measure of supply chain responsiveness?

  • A. Order fulfillment lead times
  • B. Percentage of orders delivered on time
  • C. Retail inventory days of supply
  • D. Upside production flexibility

Answer: D

NEW QUESTION 2

A company's product cannot be sold beyond 12 months from the date of manufacture. The product contains hazardous material and must be returned to the factory to be neutralized. This situation is an example of product:

  • A. reuse.
  • B. remanufacturing.
  • C. recovery.
  • D. refurbishing.

Answer: C

NEW QUESTION 3

When implementing e-commerce in the supply chain, a company's toughest challenge most likely will be:

  • A. getting all vendors to computerize.
  • B. translating data into universal standards.
  • C. convincing the information technology department of the value.
  • D. explaining the reason for change to customers.

Answer: B

NEW QUESTION 4

A firm decides to reduce the number of distribution centers it uses. Which of the following outcomes is the most likely result of this change?

  • A. Order-fill rate will increase.
  • B. Total safety stock will increase.
  • C. Delivery lead time will decrease.
  • D. Outbound transportation cost will decrease.

Answer: A

NEW QUESTION 5

Which of the following metrics would be most appropriate for a group of trading partners that is trying to gain competitive advantage through supply chain reliability?

  • A. Cash-to-cash cycle time
  • B. Supply chain response time
  • C. Order-fill rate performance
  • D. Value-added productivity per employee

Answer: C

NEW QUESTION 6

A juice manufacturer wants to determine the time required to convert a dollar spent on materials into a dollar received in sales. Which of the following metrics would be most
appropriate to make this determination?

  • A. Activity-based costing
  • B. Inventory carrying cost
  • C. Cash-to-cash cycle time
  • D. Average financial turnover

Answer: C

NEW QUESTION 7

Which of the following constituents typically must provide information first to effectively improve supply chain design?

  • A. Supplier
  • B. Distribution system
  • C. Manufacturing
  • D. Customer

Answer: D

NEW QUESTION 8

A main benefit of using customer relationship management (CRM) is:

  • A. maximization of on-time delivery.
  • B. minimization of product returns.
  • C. identification of customers with high lifetime value.
  • D. finding new markets for existing products and services.

Answer: C

NEW QUESTION 9

A company may reduce its amount of safety stock by:

  • A. substituting information for inventory.
  • B. increasing the number of retailers.
  • C. increasing the number of producers.
  • D. changing to a push system.

Answer: A

NEW QUESTION 10

Which of the following factors is the most important driver of supply chain change?

  • A. Health and safety concerns
  • B. Competitor actions
  • C. Government regulations
  • D. Customer perceptions of value

Answer: D

NEW QUESTION 11

Which of the following benefits should a supplier expect to receive by becoming a certified supplier?

  • A. Reduction in redundant processes with buyer
  • B. Increase in price of items sold
  • C. Increase in access to competitive information
  • D. Reduction in number of items utilizing vendor-managed inventory

Answer: A

NEW QUESTION 12

Incorporating information technology into its supply chain allows a company to efficiently:

  • A. collect, store, encode, process, analyze, transmit, receive, and print data.
  • B. manage order entry, scheduling, warehousing, and order tracking.
  • C. incorporate elements of Six Sigma into supplier relationships.
  • D. upgrade enterprise resources planning revisions in a timely and secure manner.

Answer: A

NEW QUESTION 13

Which of the following indicators is most appropriate to use as a measure of supply chain utilization?

  • A. Production equipment productivity
  • B. Net asset turnover
  • C. Value-added productivity per employee
  • D. Upside flexibility

Answer: B

NEW QUESTION 14

A firm has identified key benefits for developing a strategic alliance and has selected appropriate supply chain partners. Which of the following actions should the firm take to build a successful alliance with a supplier who is also a competitor?

  • A. Establish an internal committee to limit shared information.
  • B. Negotiate contracts that maximize the firm's profits.
  • C. Instruct employees to ignore the competitive aspect of the relationship.
  • D. Encourage employees to cooperate with the supplier.

Answer: :D

NEW QUESTION 15

Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?

  • A. Sales and marketing refers to SCOR to improve demand generation.
  • B. Production and engineering uses SCOR best practices to design a new "make" process flow.
  • C. Distribution and logistics selects suppliers from the SCOR reference list.
  • D. Marketing and development incorporates SCOR Level I metrics for new product design.

Answer: B

NEW QUESTION 16

Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?

  • A. Direct shipment from plant to customers
  • B. Shipment from a central distribution warehouse
  • C. Shipment through a multi-echelon distribution network
  • D. Outsourcing the distribution function

Answer: A

NEW QUESTION 17

Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?

  • A. Automation of supplier sales activities
  • B. Elimination of formal contracts
  • C. Reduction in customer and supplier inventories
  • D. Standardization of communications

Answer: C

NEW QUESTION 18

Which of the following technologies directly enables pulling products through the supply chain?

  • A. Automatic identification system (AIS)
  • B. Point of sale (POS) system
  • C. Customer relationship management (CRM)
  • D. Supply chain event management (SCEM)

Answer: B

NEW QUESTION 19

Which of the following situations is a consequence of global operations?

  • A. Decreased logistic cost
  • B. Increased logistic complexity
  • C. Reduced product variety
  • D. Longer lead times

Answer: B

NEW QUESTION 20

A manufacturer with operations in an area prone to natural disasters is reviewing its sustainability strategy. Which of the following production strategies should the company implement to reduce the risk of supply interruptions?

  • A. Centralized
  • B. Decentralized
  • C. Make-to-order
  • D. Engineer-to-order

Answer: B

NEW QUESTION 21

Effective sales and operations planning (S&OP) can contribute most to which of the following objectives?

  • A. Increasing product quality
  • B. Increasing the number of new customers
  • C. Reducing unexpected customer requests
  • D. Reducing excess inventory

Answer: D

NEW QUESTION 22

A manufacturer and the distributors of its products have decided to focus on price and product availability as strategic priorities. Which of the following values would be the most appropriate measure of customer service?

  • A. Manufacturer's volume flexibility
  • B. Order-fulfillment lead times
  • C. Distributors' order-fill rates
  • D. Supply chain inventory days of supply

Answer: C

NEW QUESTION 23

Which of the following supply chain attributes is most appropriate for products with wide variety and highly variable demand?

  • A. Efficient
  • B. Responsive
  • C. Short
  • D. Virtual

Answer: B

NEW QUESTION 24

The question below is based on the following flowchart:
CSCP dumps exhibit
Which of the following phrases most accurately describes the complete flow of demand information?

  • A. From supplier to customer
  • B. From customer to manufacturer
  • C. From customer to supplier
  • D. From supplier to manufacturer

Answer: C

NEW QUESTION 25

Which of the following strategies typically will require the lowest inventory investment and deliver the shortest lead time?

  • A. Producing finished goods to forecast and shipping directly to customers
  • B. Producing finished goods to forecast and distributing through a multi-echelon network
  • C. Producing subassemblies to forecast and doing final assembly and shipping from the factory
  • D. Producing subassemblies to forecast and doing final assembly and shipping from regional centers

Answer: D

NEW QUESTION 26
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