2026 New MS-721 Exam Dumps with PDF and VCE Free: https://www.2passeasy.com/dumps/MS-721/
Exam Code: MS-721 (Practice Exam Latest Test Questions VCE PDF)
Exam Name: Collaboration Communications Systems Engineer
Certification Provider: Microsoft
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Microsoft MS-721 Free Dumps Questions Online, Read and Test Now.
NEW QUESTION 1
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams. When the users are at a specific corporate site, you need to prevent the users from adding video during calls. Solution: You run New-CsTeamsNetworkRoamingPolicy and set the -AllowiPvideo parameter to $False. Does this meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION 2
You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Solution:
Graphical user interface, text, application, email Description automatically generated
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser?view=skype-ps
Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 3
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout period. You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Devices in the Microsoft Teams admin center, you select IP Phones, find the reported phones, and review the Configuration profile column.
Does this meet the goal?
- A. Yes
- B. No
Answer: A
NEW QUESTION 4
You have a Microsoft Teams Phone deployment that uses Direct Routing. You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue. What should you do first?
- A. Assign a dial plan to User1.
- B. Assign a phone number to User1.
- C. Enable hosted voicemail for User1.
- D. Enable Enterprise Voice for User1.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
NEW QUESTION 5
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout period.
You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Teams Devices in the Microsoft Teams admin center, you locate each affected phone and review the settings on the Details tab.
Does this meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION 6
You have a Microsoft Teams Phone deployment.
You need to ensure that a user named user1@contoso.com can call international phone numbers by using Direct Routing.
Which type of policy should you use?
- A. a caller ID policy
- B. a calling policy
- C. a teams policy
- D. a voice routing policy
Answer: D
NEW QUESTION 7
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a team and a channel. Does this meet the goal?
- A. Yes
- B. No
Answer: A
Explanation:
Reference:
https://regroove.ca/stellark/2021/09/15/redirect-teams-auto-attendant-voicemail-to-a-channel-updated-method/
NEW QUESTION 8
You are deploying Microsoft Teams Calling Plans to three users as shown in the following table.
You need to resolve the issues.
What should you assign to each user? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Solution:
Graphical user interface, text, application Description automatically generated
Table Description automatically generated
Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 9
The sales department at your company needs to route a call to multiple users and have calls route differently after business hours.
Which two features should you implement? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. auto attendants
- B. caller ID policies
- C. calling policies
- D. call queues
- E. voice routing policies
Answer: AD
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
NEW QUESTION 10
Your company has a main office in Dallas.
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code. In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge. What should you configure in the Microsoft Teams admin center?
- A. the Conference bridges node under Meetings
- B. the Networks & locations node under Locations
- C. the Phone numbers node under Voice
- D. the Auto attendants node under Voice
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-conferencing-bridg
NEW QUESTION 11
You are configuring the new call queue to replace the response group.
Which setting should you disable to ensure that the agents can receive calls from the call queue?
- A. Music on hold
- B. Attendant routing
- C. Conference mode
- D. Round robin
Answer: C
NEW QUESTION 12
You have a Teams Phone deployment that contains a Session Border Controller (SBC) named SBC1. You deploy a second SBC named SBC2 that is configured as shown in the following exhibit.
You discover that SBC2 fails to receive SIP Options packets from Microsoft SIP gateways and you notice that calls take a long time to connect.
Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Solution:
Box 1: SBC2 is disabled SBC Settings: Enabled Off
Box 2: the calls fail over to SBC1
Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 13
You have a Microsoft Teams Phone deployment that contains a Session Border Controller (SBC) named SBC1.contoso.com.
Direct Routing integrates with a PBX phone system that uses only four-digit dialing and is configured to use the SBC.
Teams is configured to use dial plans that normalize any four-digit calls to E.164. You have the following translation rule.
You need to ensure that calls to the legacy PBX pass only a four-digit extension.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Solution:
Box 1: Set CsOnlinePSTNGateway
* Set CsOnlinePSTNGateway
Modifies the previously defined Session Border Controller (SBC) Configuration that describes the settings for the peer entity. This cmdlet was introduced with Microsoft Phone System Direct Routing.
Syntax
Set-CsOnlinePSTNGateway [[-Identity] <string>]
[-BypassMode <string>]
[-Description <string>] [-Enabled <boolean>]
[-FailoverResponseCodes <string>] [-FailoverTimeSeconds <int>]
[-ForwardCallHistory <boolean>] [-ForwardPai <boolean>]
[-GatewayLbrEnabledUserOverride <boolean>] [-GatewaySiteId <string>]
[-GatewaySiteLbrEnabled <boolean>]
[-InboundPstnNumberTranslationRules <Object>]
[-InboundTeamsNumberTranslationRules <Object>] [-MaxConcurrentSessions <int>]
[-MediaBypass <boolean>]
[-MediaRelayRoutingLocationOverride <string>]
[-OutboundPstnNumberTranslationRules <Object>]
[-OutboundTeamsNumberTranslationRules <Object>] [-PidfLoSupported <boolean>]
[-ProxySbc <string>]
[-SendSipOptions <boolean>] [-SipSignalingPort <int>]
[-WhatIf] [-Confirm]
[<CommonParameters>]
Box 2: -OutboundPSTNNumberTranslationRules
Assigns an ordered list of Teams translation rules, that apply to PSTN number on outbound direction. Incorrect:
* -OutboundPSTNNumberTranslationRules
Assigns an ordered list of Teams translation rules, that apply to PSTN number on outbound direction.
* SET CsHybridPSTNApplience
Use the Set-CsHybridPSTNAppliance cmdlet to modify an existing Skype for Business Cloud Connector Edition appliance's attributes.
Note: This cmdlet will be deprecated from Teams PowerShell Module. Syntax:
Set-CsHybridPSTNAppliance
[-MaintenanceMode <Boolean>] [-MediationServerGruu <String>]
[-Identity] <XdsGlobalRelativeIdentity> [-Tenant <Guid>]
[-Force]
[-WhatIf] [-Confirm]
[<CommonParameters>]
* Set CsHybridPSTNSite
Use the Set-CsHybridPSTNSite cmdlet to modify an existing hybrid public switched telephone network (PSTN) site's attributes.
Note: This cmdlet will be deprecated from Teams PowerShell Module. Syntax
Set-CsHybridPSTNSite
[-Identity] <XdsGlobalRelativeIdentity> [-Tenant <Guid>]
[-EdgeFQDN <String>]
[-EnableAutoUpdate <Boolean>]
[-BitsUpdateTimeWindow <Int32>] [-OsUpdateTimeWindow <Int32>] [-Force]
[-WhatIf] [-Confirm]
[<CommonParameters>]
* Set CsOnlinePSTNUsage
Modifies a set of strings that identify the allowed online public switched telephone network (PSTN) usages. This cmdlet can be used to add usages to the list of online PSTN usages or remove usages from the list.
Syntax:
Set-CsOnlinePstnUsage [[-Identity] <string>]
[-Usage <Object>] [-WhatIf]
[-Confirm] [<CommonParameters>] Reference:
https://learn.microsoft.com/en-us/powershell/module/skype/set-csonlinepstngateway
Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 14
You have a Teams Phone deployment that uses Direct Routing on a single Session Border Controller (SBC). Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.
When you review the SBC logs, you discover that Microsoft is responding to SIP option requests, but is NOT sending SIP option requests.
What is the cause of the issue?
- A. The online PSTN gateway is disabled.
- B. An SBC certificate is expired.
- C. An external DNS entry is missing from the FQDN of the SBC.
- D. The phone numbers of the users are defined by running the New-csTeamsUnassignedNuirtoer Treatment cmdlet.
Answer: A
Explanation:
Issues that affect outbound direct routing calls
You might experience various issues when you use Direct Routing to make outbound calls from a Microsoft Teams client to a Session Border Controller (SBC). These issues include the following:
An incorrect caller ID is displayed to the call recipient. A connection to the SBC is not established.
Some users in a tenant are unable to make calls. No users in a tenant are able to make calls.
No users are able to make calls
If none of the users are able to make calls, the calls are probably not reaching the SBC. Check for one of the following causes.
Cause 1
Teams has a disabled gateway. Resolution 1
Use the Microsoft Teams admin center to make sure that the gateway that's used by Teams is available and enabled.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/issues-with-outboun
NEW QUESTION 15
You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Solution:

Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 16
You have a Microsoft Teams deployment.
You have two teams that have meeting requirements as shown in the following table.
You need to recommend which type of meeting to use for each team.
What should you recommend for each team? To answer, drag the meeting types to the correct teams Each meeting type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Solution:
Box 1: Live event Live events
Live events are structured meetings that enable your organization to schedule and produce events that stream to large online audiences—up to 20,000 people. With live events, the audience interaction is a managed Q&A experience.
Note: Meetings, webinars, and live events are all types of meetings, but webinars and live events provide additional control for the organizer over the conversation and participants. Webinars provide two-way interaction while live events provide a managed Q&A experience.
The different types of meetings also have different participant limits and participant capabilities.
* Live events
Number of participants: Up to 20,000
- Broadcast to large audiences.
- Moderated Q&A for audience interaction.
- Can specify producers and presenters, including external presenters.
- Supports more advanced production capabilities. Registration supported: no
Box 2: Webinar Webinars
Webinars are structured meetings where presenters and participants have clear roles. A key difference between webinars and Teams meetings is that webinars support robust registration management, customizable event and registration site, and event-oriented default meeting options.
Note: Meetings, webinars, and live events are all types of meetings, but webinars and live events provide additional control for the organizer over the conversation and participants. Webinars provide two-way interaction while live events provide a managed Q&A experience.
The different types of meetings also have different participant limits and participant capabilities.
* Webinars
Number of participants: Up to 1,000
- Participants up to 1,000 have fully interactive capabilities.
- Audience interaction configurable.
- Can specify presenters Registration supported: yes Incorrect:
* Meetings
Number of participants: Up to 20,000
- Participants up to 1,000 have fully interactive equal meeting capabilities.
- Participants over 1,000 up to 20,000 have View-only capabilities. Registration supported: yes
Reference:
https://learn.microsoft.com/en-us/microsoftteams/quick-start-meetings-live-events
Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 17
You have a Microsoft Teams Phone deployment. You have a call queue named Customer Service.
You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users must NOT be affected.
Which three actions should you perform? Each correct answer presents a part of the solution. NOTE: Each correct selection is worth one point.
- A. From the Microsoft Teams admin center configure a new caller ID policy
- B. Set Calling Party Name to the organization name.
- C. From the Microsoft Teams admin center, modify the global (Org-wide default! caller ID policy.
- D. Set Replace the caller ID with to Resource account
- E. Set Override the caller ID policy to On.
Answer: ADE
Explanation:
You can manage caller ID policies by going to Voice > Caller ID policies in the Microsoft Teams admin center. You can use the global (Org-wide default) policy or create and assign custom policies. Users in your organization automatically get the global policy unless you create and assign a custom policy.
Create a custom caller ID policy
In the left navigation of the Microsoft Teams admin center, go to Voice > Caller ID policies. (A)
Select Add.
Enter a name and description for the policy.
Turn on or off Block incoming caller ID and Override the caller ID policy. (E)
Enter a Calling Party Name.
Under Replace the caller ID with, set which caller ID is displayed for users by selecting one of the following: (D)
User's number: Display the user's number. Anonymous: Display the caller ID as Anonymous.
Resource account: Set a resource account associated with an Auto Attendant or Call Queue.
If you choose Resource account, you're prompted to specify a resource account for the next field, called Replace the caller ID with this resource account. Only resource accounts with an assigned phone number will be displayed. If you just assigned a phone number to the resource account, it may take a few minutes before the resource account is available for selection.
* 7. Select Save. Reference:
https://learn.microsoft.com/en-us/microsoftteams/caller-id-policies
NEW QUESTION 18
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams. When the users are at a specific corporate site, you need to prevent the users from adding video during calls.
Solution: You run New-csTeamsMeetingPolicy and set the-AllowIPvideo parameter to SFalse. Does this meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION 19
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