Replace PRINCE2-Practitioner Practice Exam For PRINCE2 Practitioner Exam Certification

NEW QUESTION 1
HOTSPOT
Additional Information
Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall perspective of the business strategic requirements and the authority to commit resources as required.
Marketing Director: She has been with the company for three years, following a successful career with a publicity company. She has the ability to represent the needs of the business, particularly as this is a marketing project. She has the authority to commit the annual business marketing budget, from which the project will be funded, as she sees appropriate. She will be responsible for monitoring the expected benefits of the calendar, in particular the improvement of the company's image.
Engineering Manager: He has been responsible for many engineering innovations in the company and is still as keen and energetic as the day he started. VVhilst he will not be part of the project team, his staff will feature in the photos for the promotional calendar.
Central Records: This group of five staff looks after all company records and document control. They now maintain all project files.
Bright Lights: This is the local office supplies company. It supplies all the stationery and office equipment needs of the company and will supply the stationery for this project.
Portraits ltd: This is a professional photographic company with a number of excellent photographers and a history of successful work. This company has been selected to take the photos for the company calendar. It has yet be decided which of the photographers to use.
Using the additional Information provided for this question In the Scenario Booklet, answer the following question.
Lines 1 to 5 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 2
HOTSPOT
Scenario
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff. This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients' work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
There is a major concern over an apparent lack of control of project documentation.
For each concern listed in Column 1, select from Column 2 the configuration management task that could help address the problem. Each selection from Column 2 can be used once, more than once or not at all.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 3

Product Summary
A list of customers will be collated. This will use existing information from the Accounts department about current customers, and existing information from the Marketing department about prospective customers.
Using the tariff of mailing costs available from the Post Office, a production cost forecast will be produced to allow the CEO and the Marketing Director to decide whether to continue with the project. If they decide to continue, they will give the approval to launch the internal label design competition. Competition rules will be required to communicate details of the competition to the staff. The chosen label design will then be selected from the competition entries.
The photos for the calendar must be based on existing photo design ideas available from the Marketing department. The selected photos will be chosen from these. Monthly calendar displays will be created to show the required layout of each page.
Product Breakdown Structure (contains errors)

Extract from Stage Plan for stage 3.
(All entries are true statements but may not be shown under the correct heading or in the correct document).

Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage. Which 2 statements apply to the External dependencies section?

• A. Delete entry 5 because the new company logo is being delivered by a separate project and will be detailed in the plans for that project.
• B. Move entry 5 to Plan prerequisites because the new company logo will influence the label designs.
• C. Move entry 5 to Plan description because the new company logo will be delivered during stage 3.
• D. Delete entry 6 because the customer details were used in stage 2 to create the customer list.
• E. Delete entry 7 because it should be shown in the Product Description for the label design.

Answer: DE

NEW QUESTION 4

Two weeks after starting work the Team Manager noticed that each completed product had exceeded its estimated effort by around 10%. If this trend continues the Work Package will exceed its agreed cost tolerance of 5%.
Which 2 actions should the Team Manager take in response to this situation?

• A. Check the status of the products currently being worked on and analyze the effort expended, to determine if the trend is continuing.
• B. Update the Team Plan by increasing all future work estimates by 10%.
• C. Amend the Work Package and ensure that the revised targets are met.
• D. Escalate the situation in the next Checkpoint Report.
• E. Raise an issue that costs will exceed tolerance if the current trend continues.

Answer: AE

NEW QUESTION 5

Which of the following principles describes this statement?" xxx defines tolerances for each project objective to establish limits of delegated authority"

• A. Manage by stages
• B. Focus on products
• C. Manage by exception
• D. Learn from experience

Answer: C

NEW QUESTION 6

Additional Information Product Description

Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database. Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which is a correctly defined acceptance criterion for the transferred staff?

• A. No staff are to be left behind.
• B. Staff should be transferred as soon as possible.
• C. All legal requirements are adhered to for the transfer of staff.
• D. Retained staff should be of reasonable competence to maintain the SLA.

Answer: C

NEW QUESTION 7

Which of the following statements is False regarding the Risk Management Strategy?

• A. It captures and maintains all relevant information on identified threats and opportunities
• B. It documents the risk tolerances
• C. It documents the approach to risk
• D. It identifies responsibilities towards risk for the project

Answer: A

NEW QUESTION 8
HOTSPOT
Extract from the Project Product Description (with errors)

Column 1 is a list of objectives. For each objective in Column 1, select from Column 2 the quality activity that addresses it. Each selection from Column 2 can be used once, more than once or not at all. Drop down the right answer.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 9

Scenario:
The Ministry of Food Hygiene (MFH) has a quality management system which contains a document control process to manage all documentation requirements. The document control process was created by the MFH Quality Manager, who now maintains all of MFH's documents and performs an organization-wide configuration management role. The MFH Quality Manager will administer the configuration management procedure for the Restructuring project since this must comply with the MFH document control process.
What will be the impact on the benefits?

• A. Reduced savings, now £10m over 10 years.
• B. Increased savings of £5m over 10 years from the new initiative to centralize the services provided by the Facilities Division.
• C. An additional cost of £1.5m to deliver the services provided by the Facilities Division.
• D. Outsourcing project cost reduced by 50%.

Answer: A

NEW QUESTION 10

Project Scenario
Calendar Project (Note: The companies and people within the scenario are fictional.)
There has been a reduction in fie number of orders at the MNO Manufacturing Company due in part to the increased marketing activities of its competitors. To help counter this, the company has decided to create a promotional calendar for next year for all its current and prospective customers. The end product of this project will be a prepared calendar pack, ready for printing. The design of the calendar will be similar to one sent out previously, and must reflect the company image as described in the existing corporate branding standards. Another project is currently producing a new company logo when is to be printed on each page of the promotional calendar. The prepared calendar pack will consist of:
✑ Design for each month - correctly showing at public holidays and new company logo
✑ Selected photographs- 12 professionally-produced photographs, showing different members of staff
✑ Selected paper and selected envelope - for printing and mailing the calendar
✑ Chosen label design - a competition to design a label will be held as part of this project
✑ List of customers - names and addresses of customers to whom the calendar will be sent.
The project is currently in initiation and will have two further stages:
Stage 2 will include tie activities to:
✑ Create the customer fast using information from the Accounts and Marketing departments
✑ Confirm compliance with the Data Protection Legislation
✑ Create a design for each month - this will be done by the internal creative team
✑ Select and appoint a professional photographer
✑ Gather photograph design ideas from previous project and agree photographic session schedule
✑ Prepare a production cost forecast
✑ Select paper and envelope.
Stage 3 will include the activities to:
✑ Produce and select tie professionally-taken photographs
✑ Hold the label design competition and choose the label design
✑ Assemble the prepared calendar pack.
A production cost forecast, based on the options and costs for the paper, envelope, printing and marketing of the calendar is to be produced in stage 2. However, the actual production and distribution of the calendars is not within the scope of the project. The product cost forecast will be reviewed by the Project Board to determine whether tie project should continue.
It is now 05 October and the prepared calendar pack must be delivered to the print company by 30 November, to enable printing and distribution of the calendar in time for Christmas. The cost of the activities to develop the specialist products and the cost of the project management activities are estimated to be £20,000. There is a project time tolerance of +1 week /-2 weeks and a project cost tolerance of +£6,000 / -£6,000. A change budget of £500 has been allocated but there is no risk budget.
As the project approaches the end of stage 2, the Project Manager has requested a Product Status Account to ensure that all products are at their expected point of development. Although the list of customers has been quality reviewed, it has not been baselined because the Marketing department have not provided all of the prospective customers' details. What initial action should the Project Manager take?

• A. Delay producing the End Stage Report until the list of customers has been baselined.
• B. Raise an Exception Report to the Project Board to highlight the issue.
• C. Check the target sign-off date for the list of customers.
• D. Update the product status to baselined and obtain a commitment from the Marketing department to finish this work within the next few days.

Answer: C

NEW QUESTION 11

Scenario
A central government department, the Ministry of Food Hygiene (MFH), faces increasing
pressure to cut costs, better manage suppliers’ performance and reduce the confusion caused by inadequate internal controls, outdated standards and outdated technology. External consultants were employed to conduct a feasibility study to identify options to address the problems, and the likely costs and benefits. The following options were considered:
Do nothing.
Re-engineer selected business functions. Outsource selected business functions.
The feasibility study concluded that there was a case for outsourcing the MFH Information Technology
Division and the Facilities Division (maintenance of buildings and grounds). The recommendations were:
One service provider should be contracted to provide the services currently provided by the
Information Technology Division and the Facilities Division.
A 10-year service contract should be agreed with the selected service provider.
The feasibility study developed high-level designs of the current organization, processes, systems and
operating models, plus an outline Business Case for the required project. The external consultants
also made the following recommendations for the management of the project:
Use PRINCE2.
Set up the project with 4 management stages:
Stage 1. Standard PRINCE2 initiation activities.
Stage 2. Create detailed designs (future organization, processes, systems and operating models) and the service level agreement between MFH and the future service
provider.
Stage 3. Request and evaluate proposals, select service provider and agree contract.
Stage 4. Transfer equipment and staff, transfer responsibility for service provision and run trial period.
Initial estimates indicated that the project would cost £2.5m and take two years to complete.
MFH senior management agreed that there was a case for outsourcing, and accepted the recommendations as a basis for the project. There is an expected saving of £20m over 10
years.
The Outsourcing project has completed the Starting up a Project process and is now in the initiation stage. Because of the strategic importance of the project, the MFH Chief Executive Officer has taken the role of Executive. A PRINCE2-experienced Project Manager has been appointed from within MFH. Staff within the business functions being outsourced will work with the external consultants who conducted the feasibility study to define the detailed designs.
Which 2 statements should be recorded under the Expected benefits heading?

• A. The 10-year outsourcing contract, at current prices, will be worth £80m.
• B. Outsourcing would allow MFH to take advantage of the best services the outsourcing industry has to offer.
• C. The total expected savings over 10 years, at current prices, is £20m.
• D. The 10-year outsourcing contract will enable MFH to stabilize costs at agreed levels.
• E. The confirmed cost of the Outsourcing project is £2.5m, but with considerable savings over 10 years.

Answer: CD

NEW QUESTION 12

While preparing the Configuration Management Strategy, the Project Manager considered the options for change control. He decided to recommend a change budget of £250k, but was undecided on the Change Authority to recommend.
Which option is an appropriate Change Authority for the Outsourcing project?

• A. The selected service provider to approve and implement all changes.
• B. Senior User(s) and Project Assurance representatives, within the limits of therecommended change budget.
• C. The Director of Facilities and the Director of Information Technology to approve all changes.

Answer: B

NEW QUESTION 13
HOTSPOT
The project has a cost tolerance of +5% I ·5%, of which stage 2 has a tolerance of +£45k 1-
£45k.
Lines 1 to 6 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 14

When considering the business options in the business case, which of these is NOT an option?

• A. Do nothing
• B. Do the maximum
• C. Do the minimum
• D. Do something

Answer: B

NEW QUESTION 15

Who is responsible for appointing the Project Manager?

• A. Corporate or Programme Management
• B. The Project Board
• C. The Executive
• D. Project Assurance

Answer: C

NEW QUESTION 16

Which of the following statements is FALSE regarding the Continued Business Justification?

• A. The justification for the project must remain the same throughout the project
• B. The justification for the project should remain valid
• C. The justification for the project may change
• D. If the project is no longer justified it should be stopped

Answer: B

NEW QUESTION 17

The Work Package has been in progress for four weeks and has four weeks remaining. The Information Technology Team Manager is concerned that he has no idea what the service provider is doing about preparing to accept the transfer of Information Technology equipment and staff. He is uncertain about what should be happening.
Which 2 initial actions should the Team Manager take in response to this concern?

• A. Notify the Project Manager by raising an Exception Report.
• B. Raise this concern in the next fortnightly Checkpoint Report.
• C. Check the Communication Management Strategy to ascertain what records of communications with the service provider are required.
• D. Check the Information Technology Work Package for development interfaces to seewhether the service provider Team Manager should have been liaising with the Information Technology team during development.
• E. Raise an issue to notify the Project Manager of this concern.

Answer: DE

NEW QUESTION 18

Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.

Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues, lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
This question provides a number of changes which may or may not be required to the Extract from the Communication Management Strategy provided in the additional information.
Which statement applies to the Timing of communication activities section?

• A. Delete entry 9 because activities for controlling the project should be planned as part of Project controls in the Project Initiation Documentation.
• B. No change to entry 9 because it describes the timing of performance reports.
• C. Delete entry 10 because Highlight Reports are a Project Board control, the frequency of which should be recorded in the Project controls section of the Project Initiation Documentation.

Answer: B

NEW QUESTION 19

The chair of a quality review meeting advised the Team Manager that, because there were so many major issues, the product had been rejected. The presenter estimated that the corrections would take about two weeks. The re-assessment of the product will take a further week, resulting in a three-week delay. The Work Package only has one week tolerance.
Which 2 actions should the Team Manager take in response to this situation?

• A. Ask the reviewers to work overtime to prevent the delay.
• B. Ensure that the situation is included in the next Highlight Report.
• C. Raise an issue explaining that tolerances are forecast to be exceeded.
• D. Advise the Project Manager of the risk that there may be a two-week delay in the delivery of one of the products.
• E. Ensure that the Quality Register is updated with the quality review result.

Answer: CE

NEW QUESTION 20

Extract from the Project Product Description (with errors)

Which 2 statements apply to the Development skills required section?

• A. Move entry 13 to Composition because the appointment of the photographer is within the scope of this project.
• B. Move entry 13 to Derivation because this is a source of information for this project.
• C. Delete entry 14 because this skill is NOT required within this project.
• D. Delete entry 15 because this skill is NOT required within this project.
• E. Add 'Knowledge of Data Protection Act.

Answer: DE

NEW QUESTION 21

Which of the following statements is FALSE regarding the Continued Business Justification?

• A. The justification for the project must remain the same throughout the project.
• B. The justification for the project should remain vabd.
• C. The justification for the project may change.
• D. If the project is no longer justified it should be stopped.

Answer: B

NEW QUESTION 22

Additional Information
Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall perspective of the business strategic requirements and the authority to commit resources as required.
Marketing Director: She has been with the company for three years, following a successful career with a publicity company. She has the ability to represent the needs of the business, particularly as this is a marketing project. She has the authority to commit the annual business marketing budget, from which the project will be funded, as she sees appropriate. She will be responsible for monitoring the expected benefits of the calendar, in particular the improvement of the company's image.
Engineering Manager: He has been responsible for many engineering innovations in the company and is still as keen and energetic as the day he started. VVhilst he will not be part of the project team, his staff will feature in the photos for the promotional calendar.
Central Records: This group of five staff looks after all company records and document control. They now maintain all project files.
Bright Lights: This is the local office supplies company. It supplies all the stationery and office equipment needs of the company and will supply the stationery for this project.
Portraits ltd: This is a professional photographic company with a number of excellent photographers and a history of successful work. This company has been selected to take the photos for the company calendar. It has yet be decided which of the photographers to use.
Which 2 statements explain why the CEO should be appointed as the Executive for this project?

• A. He started the company 25 years ago.
• B. He knows his job very well.
• C. He restricts his visits to the engineering area.
• D. He has the authority to commit resources as required.
• E. He has an overall perspective of the business's strategic requirements.

Answer: DE

NEW QUESTION 23

Which statement is an appropriate entry for the project approach heading within the Project Brief?

• A. The initial estimates from the feasibility study will be verified during the initiation stage.
• B. MFH must better manage suppliers' performance.
• C. The Information Technology Division and the Facilities Division will be outsourced to a single service provider.
• D. The Project Manager will be responsible for ensuring that the agreed project approach remains an appropriate choice.

Answer: C

NEW QUESTION 24

Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.

Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues, lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
This question provides a number of changes which may or may not be required to the Extract from the Communication Management Strategy provided in the additional information.
Which statement applies to the Communication procedure section?

• A. No change to entry 2 because this is a sufficient description of the process required.
• B. Amend entry 2 to include MNO Manufacturing Company standards for both internal and external company communications.
• C. Delete entry 2 because only variations from the MNO Manufacturing Company standards should be recorded here.

Answer: B

NEW QUESTION 25
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