Virtual Oracle 1z0-1003-20 Free Practice Test Online

NEW QUESTION 1
A scheduler has created center-points for the technicians located in a regional office.
The requirement is for these technicians to predominantly stay strictly within the 5-mile radius when receiving Job assignments.
Which configuration puts the most restrictions on the radius for the technicians?

• A. Home zone radius = 5 miles with overstep weight 4
• B. Home zone radius = 5 miles with overstep weight 9999
• C. Home zone radius = 5 miles with overstep weight 2000
• D. Home zone radius = 5 miles with overstep weight 600

Answer: A

NEW QUESTION 2
A customer has chosen to override learned activity durations for a period of time, after which they will revert bads; to having Oracle Field Service Cloud (OFSC) provide duration estimations based on learned behavior.
Which statement is accurate regarding how the statistics override option works?

• A. Activity duration overrides can only be started or stopped manually within the OFSC Core Application.
• B. Even though an activity duration override is in effect, OFSC still compiles statistically learned values from reported field activities.
• C. OFSC will begin updating statistically learned values from reported field activities once the override has stopped.
• D. An activity duration overrides can be applied for a type of activity even if a given resource has not yet completed an activity of that type.

Answer: A

NEW QUESTION 3
Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.
Which two options fulfill that customer requirement?

• A. Assign all work zones at the parent level in the Resource Tree.
• B. Create a single work zone with no work zone keys and assign it to all resources
• C. Deselect "work zone support" in Business Rules to disable routing consideration of zones entirely.
• D. Deselect "work zone support" in the routing plan configuration screen for all routing plans.
• E. Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.

Answer: AE

NEW QUESTION 4
A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.
Which two options are correct regarding how this requirement is supported?

• A. Configuring a message scenario with the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.
• B. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.
• C. A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.
• D. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.

Answer: AB

NEW QUESTION 5
A dispatcher notices that there are a lot of yellow dots within the resource trace route on the map of their technicians.
Upon investigation, they find out that their technicians occasionally have to stop for about five minutes to verify the equipment in their truck enlroute to a customer site. It is determined that this Is acceptable behavior and should not be flagged on the resource trace.
Which configuration setting will ensure that these 5-minute stops along the route do not result in yellow dots displaying on the Map view?

• A. Set the 'Departure/Parking time = 15 minutes' on the Statistics configuration screen.
• B. Deselect 'Use durations reported to enhance company-wide estimations' setting on the Resource Type configuration screen.
• C. Set 'Resource is considered idle if remains at the same location for more than 15 minutes and does not have started activity' on the Business Rules configuration screen.
• D. Set 'Resource is considered to be at the activity location if the distance to it is less than 100 meters' on the Business Rules configuration screen.

Answer: C

NEW QUESTION 6
Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC?

• A. A given launch condition can be assigned to multiple message scenarios simultaneously.
• B. A given launch condition can only be assigned to one message scenario at a time.
• C. A given message scenario can only include one launch condition at a time.
• D. A given message scenario can include multiple launch conditions simultaneously.

Answer: BD

Explanation:
https://docs.oracle.com/en/cloud/saas/field-service/18a/famsc/message-scenario-configuration-guide.pdf

NEW QUESTION 7
Identify three examples of how filters are utilized within Oracle Field Service Cloud.

• A. Define activity and/or resource assignment preferences within Routing Plans.
• B. Display only certain users within the Users screen.
• C. Restrict the number of activities that appear on resources' routes.
• D. Display only certain resources within the Daily view.
• E. Display only certain activities or resources within the List View.

Answer: ABE

Explanation:
https://docs.oracle.com/cloud/february2016/fieldservicecs_gs/FAADU/Administration.htm

NEW QUESTION 8
A customer wants to add or update multiple activities from a single API call from their middleware. Which two options are viable and support the requirement?

• A. Core REST API "activities" request
• B. Inbound SOAP API "update_activity" command
• C. Core REST API "activities/custom-actions/bulkUpdate" request
• D. Inbound SOAP API "add_activity" command

Answer: AD

NEW QUESTION 9
A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF format containing the activity completion details be generated automatically.
How can this be correctly achieved?

• A. Configure the custom report within a Dashboard and retrieve it via the Core API at the time of activity completion.
• B. Develop a javascript plug-in to generate the .PDF report at the time of activity completion.
• C. Add the 'create_report' action to the 'End Activity' screen context and configure it to generate in .PDF format.
• D. Add the custom report to a Dashboard in OFSC, where it can be scheduled and downloaded.

Answer: A

NEW QUESTION 10
A customer is requesting to connect to a 3rd-party webpage via OFSC Mobility. They need to send some parameters to this webpage as part of the call.
Which configuration is correct when you create the Action Link to support this request?

• A. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and enter the parameters to be sent within the "POST data" section.
• B. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and select Main Menu items.
• C. Do not mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and select "Use Plugin API".
• D. Mark the Action Link as "Is plugin", select the Type as "Native application", enter the URL, enter the parameters within the "POST data" section and select the "Disable the action link in offline option

Answer: A

NEW QUESTION 11
A company needs their field workers to be able to install inventory once an activity is in 'Started' status. Which screen configuration option supports this requirement?

• A. Enable the 'Install' action within the Start Activity context.
• B. Enable the 'Install' action within the Edit/View Activity context.
• C. Enable the 'Install' action within the Add/Details Inventory context.
• D. Enable the 'Install' action within the Inventory Grid context.

Answer: C

NEW QUESTION 12
You have a customer located on the east coast of the US (UTC -5hr, assuming Standard Time). Smart Location stores the times from incoming coordinates in UTC.
To ensure that an external system sending the coordinates addresses the offset between the local time and UTC, which <time> element within a Smart Location API "set_position" request would be correct?

• A. <time>2017-04-07T14:40:00-0500</time>
• B. <time>2017-04-07T14:40:00Z</time>
• C. <time>20l7-04-07T14:40:00ET</time>
• D. <time>2017-04-07T14 :40:00-05:00</time>

Answer: C

NEW QUESTION 13
A client requires that an updated customer's signature and site photograph be captured for all 'reopened' activities.
Which property and screen configuration step meets this requirement?

• A. Set the signature and site photograph properties to have 'blank' default values when the condition of 'astatus = reopen' is met.
• B. Ensure that the 'Clone property data on Reopen or Prework1 parameter is deselected for the signature and site photograph properties.
• C. Set a Regular Expression for the signature and site photograph properties with an assigned value of 'Updated'.
• D. Select the 'Clone property data on Reopen or Prework' parameter on the 'Reopen Activity' context and enter the appropriate properties in the 'Exceptions' list.

Answer: A

NEW QUESTION 14
You want to create a new Activity Type.
Which three features are disabled when you select "Multi-day activity"?

• A. enable "not started" trigger
• B. enable "day before trigger"
• C. support of preferred resources
• D. support of time slots
• E. calculate activity duration using statistics
• F. support of links

Answer: ABF

Explanation:
https://docs.oracle.com/cloud/august2015/servicecs_gs/FAMDA/FAMDA.pdf

NEW QUESTION 15
Which two statements are correct about Daily Extract and BI Cloud Service (BICS) outbound integration channels?

• A. It is possible to name the entity tables and corresponding fields for reporting when configuring Daily Extract and BICS outbound integration channels.
• B. While Daily Extracts include data from the previous day, data can be sent through the BICS channel once per day or in real-time.
• C. Daily Extract and BICS channel configurations for a specific data set must contain the same fields.
• D. A given data set can only have one associated Daily Extract channel configuration and one associated BICS channel configuration.
• E. It is possible to clone the Daily Extract channel configuration for use with the BICS channel and vice versa.

Answer: DE

Explanation:
Reference
https://docs.oracle.com/en/cloud/saas/field-service/18c/faded/about-daily-extract.html#about-daily-extract

NEW QUESTION 16
Which two statements are correct regarding the use of planned capacity management?

• A. Planned capacity can only be set if the capacity area is configured to manage booking based on time slot.
• B. Planned capacity can be set at the day level only for a given capacity area and it's organization units.
• C. Planned capacity can be automatically calculated by entering the preferred variance as compared to available capacity.
• D. Planned capacity can be entered either by resources or capacity (days, hours, minutes) depending on what is configured in the 'Working time unit' parameter.
• E. Planned capacity can be set at the day, capacity category and time slot levels for a given capacity area and it's organization units.

Answer: AD

NEW QUESTION 17
A customer is using the following within the "get_capacity" request of the SOAP Capacity API.
<date>2017-05-10</date>
<date>2017-05-15</date>
<location>general</location>
Given the body of the request, which statement is true regarding the dates that will be returned in the response?

• A. The customer will obtain results for dates May 10th and May 15th.
• B. The customer will obtain results for dates between May 10th and May 15th, both inclusive.
• C. Only if there is quota available, the customer will obtain results for dates between May 10th and May 15th.
• D. The customer will obtain results for dates between May 10th and May 15th, excluding May 15th.

Answer: A

NEW QUESTION 18
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