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Q1. Which of the following devices does a technician need to calibrate as part of an installation?

A. Mouse

B. Touch screen

C. Keyboard

D. Video card

Answer: : B

Q2. Which of the following network devices filters traffic of many different protocols based on a predetermined set of rules established by a system administrator?

A. Proxy

B. Switch

C. Firewall

D. Router

Answer: C

Q3. A customer wants a computer for performing a single-threaded task as quickly as possible. Which of the following CPU characteristics is the MOST important?

A. Clock speed

B. Hyperthreading

C. Fan speed

D. Number of cores

Answer: A

Q4. Android smartphones are typically different from other smartphone devices in that:

A. Android devices use apps that are more secure than other devices.

B. Android devices use open source operating systems.

C. Android devices can only operate with a proprietary operating system.

D. Android devices can receive apps from different sources.

Answer: B

Q5. Which of the following connections are typically on the external PC chassis? (Select TWO).

A. AGP

B. SAS

C. IEEE1394

D. eSATA

E. IDE

Answer: C,D

Q6. DRAG DROP

Drag the components from the list and place them in correct devices.

Answer:

Q7. A machine receives an IP address starting with 169.254.x.x when which of the following occurs?

A. When the machine is using IPv6

B. When the next IP range begins with 169.253

C. When the DHCP server does not respond

D. When the operating system is Unix or Linux

Answer: C

Q8. A client, Ann, is having issues with a PC shutting down. There are no error messages displayed before the system powers off. Ann reports that this started after she installed and began using CAD software. The hard drive, video card, and RAM all meet the software requirements and have passed diagnostics. Which of the following is MOST likely the issue?

A. The video card has 3D acceleration disabled.

B. The hard drive is IDE instead of SATA.

C. The hard drive needs to be repartitioned.

D. The PSU is underpowered for the system.

Answer: D

Q9. A user is notified of file system errors on an external hard drive. Which of the following tools can be used to repair common errors on the drive?

A. chkdsk

B. diskpart

C. format

D. sfc

Answer: : A

Q10. A user has reported that the company notebook is performing some random mouse actions requiring the user to make a lot of typing corrections. How can the technician solve the issue for the user?

A. Adjust the mouse settings so the mouse moves slower

B. Reverse the buttons on the mouse pad

C. Adjust the mouse settings so the mouse moves faster

D. Use the function keys to disable the mouse pad

Answer: D