Down to date Cisco 400-051 examcollection

Q1. Which two statements describe the remote supervisory monitoring feature in Cisco Unified Contact Center Express? (Choose two.) 

A. It is supported on Cisco Unified CCX Enhanced and Premium editions. 

B. It does not require a Cisco Supervisor Desktop or any data network connectivity. 

C. Agents are aware that they are being silently monitored. 

D. Calls can be silently monitored from a PSTN phone. 

E. It supports G.711 and G.729 codecs. 

F. It works with SPAN port monitoring only. 

View Answer

Q2. Router A and router B are Cisco IOS routers with hardware CFB resources that are registered to the same Cisco Unified Communications Manager server. Which Media Resource Group and Media Resource Group List configuration should be implemented if an administrator wants to make sure that all provisioned DSPs on router A are consumed before router B's DSP is used? 

A. Router A's CFB and router B's CFB should each be configured in its own MRG. Both MRGs should then be grouped into the same MRGL, but the MRG that contains router A's CFB should be listed in higher order than the MRG that contains router B's CFB. Finally, associate the MRGL to all conference resource consumers. 

B. Router A's CFB and router B's CFB should each be configured in its own MRG. Both MRGs should then be further separated into different MRGLs. Finally, associate the MRGL that contains router A's CFB in higher order than router B's CFB to all conference resource consumers. 

C. Router A's CFB and router B's CFB should both be configured in the same MRG with router A's CFB listed higher than that of router B. Then associate the MRG with an MRGL and apply it to all conference resource consumers. 

D. Router A's CFB and router B's CFB should both be configured in the same MRG. Make sure router A's CFB is listed in a higher alphabetical order than router B's CFB. Then associate the MRG with an MRGL and apply it to all conference resource consumers. 

E. Router A's CFB and router B's CFB should both be configured in the same MRG. Use Cisco Unified Communications Manager service parameters to assign a higher priority to router A's CFB. Then associate the MRG with an MRGL and apply it to all conference resource consumers. 

View Answer

Q3. Which Cisco Unified Contact Center Express data store contains CSQ information? 

A. configuration data store 

B. repository data store 

C. agent data store 

D. historical data store 

E. script data store 

View Answer

Q4. What is the number of directory URIs with which a Cisco Unified Communications Manager directory number can be associated? 

A. 1 

B. up to 2 

C. up to 3 

D. up to 4 

E. up to 5 

View Answer

Q5. Which external database software is required for the Cisco IM and Presence compliance feature? 

A. MySQL 

B. EnterpriseDB 

C. MSSQL 

D. SQLite 

E. PostgreSQL 

View Answer

Q6. What is the name of the logical channel proposal that is transmitted from the called entity to the calling entity in H.323 Fast Connect? 

A. Forward Logical Channel 

B. Backward Logical Channel 

C. Reverse Logical Channel 

D. Originator Logical Channel 

E. Destination Logical Channel 

View Answer

Q7. Which two applications must be connected to a leaf cluster in a Cisco Unified Communications Manager Session Management Edition deployment? (Choose two.) 

A. Cisco Unified Meeting Place 

B. Cisco Unified Contact Center Express 

C. H.323-based video conferencing systems 

D. Cisco Unity 

E. Cisco Unified Communications Manager Attendant Console 

F. fax servers 

View Answer

Q8. When Cisco Unity Connection users attempt to connect using Web Inbox and receive a Site Is Unavailable error message, which service status should be verified? 

A. Tomcat 

B. Connection Exchange Notification Web Service 

C. Connection Voicemail Web Service 

D. Connection.Administration 

E. Secured Web Server 

View Answer

Q9. Which call processing feature overrides the Do Not Disturb settings on a Cisco IP phone? 

A. park reversion for remotely parked calls by a shared line 

B. hold reversion 

C. remotely placed pickup request by a shared line 

D. pickup notification 

E. terminating side of a call back 

View Answer

Q10. Which statement describes the question mark wildcard character in a SIP trigger that is configured on Cisco Unity Express? 

A. It matches any single digit in the range 0 through 9. 

B. It matches one or more digits in the range 0 through 9. 

C. It matches zero or more occurrences of the preceding digit or wildcard value. 

D. It matches one or more occurrences of the preceding digit or wildcard value. 

E. It matches any single digit in the range 0 through 9, when used within square brackets. 

View Answer