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Q1. Which definition is included in a Cisco UC on UCS TRC? 

A. storage arrays such as those from EMC or NetApp, if applicable 

B. configuration of virtual-to-physical network interface mapping 

C. step-by-step procedures for hardware BIOS, firmware, drivers, and RAID setup 

D. server model and local components (CPU, RAM, adapters, local storage) at the part number level 

E. configuration settings and patch recommendations for VMware software 

Answer:

Q2. Refer to the exhibit. 

Ephone 1 has three active calls. The first two calls were inbound calls, which the user put on hold to place a third call outbound. What will happen on ephone 1 when a fourth call arrives for extension 2001? 

A. The fourth call will be delivered to ephone 1 because it only received two inbound calls, one call less than the busy-trigger-per-button setting. 

B. The fourth call will be delivered to ephone 1 because the huntstop channel setting is not yet saturated. 

C. The fourth call will be delivered to ephone 1 because it can handle up to five calls on each button. 

D. The fourth call will be held temporarily by the IOS Software until ephone 1 disconnects one of the active calls. 

E. The fourth call will not be delivered and the caller will hear a user busy tone. 

Answer:

Q3. In a Cisco Unified Communications Manager design where +E.164 destinations are populated in directory entries, which call routing practice is critical to prevent unnecessary toll charges caused by internal calls routed through the PSTN? 

A. forced on-net routing 

B. automated alternate routing 

C. forced authorization codes 

D. client matter codes 

E. tail-end hop-off 

Answer:

Q4. Refer to the exhibit. 

All displayed devices are registered to the same Cisco Unified Communications Manager server and the phones are engaged in an active call. Assuming the provided configurations exist at the phone line level and multicast MOH is disabled clusterwide, what will happen when the user of IP Phone A presses the Transfer softkey? 

A. The IP Phone B user hears audio source 3 from MOH Server A. 

B. The IP Phone B user hears audio source 4 from MOH Server B. 

C. The IP Phone B user hears audio source 3 from MOH Server B. 

D. The IP Phone B user hears audio source 2 from MOH Server B. 

E. The IP Phone A user hears no on-hold music. 

Answer:

Q5. Which two statements describe characteristics of Binary Floor Control Protocol? (Choose two.) 

A. Its binary encoding is designed to work in high-bandwidth environments. 

B. It is designed for audio or video conference sessions of three or more participants. 

C. It enables management of shared content resources independent of video streams. 

D. It supports TLS-based authentication. 

E. It supports SIP as well as H.323. 

Answer: CD 

Q6. Refer to the exhibit. 

Assuming this NFAS-enabled T1 PRI configuration on a Cisco IOS router is fully functional, what will the controller T1 1/1 D-channel status be in the output of the show isdn status command? 

A. MULTIPLE_FRAME_ESTABLISHED 

B. TEI_ASSIGNED 

C. AWAITING_ESTABLISHMENT 

D. STANDBY 

E. INITIALIZED 

Answer:

Q7. In a Cisco EnergyWise domain, which two terms describe a Cisco IP phone? (Choose two.) 

A. endpoint 

B. domain member 

C. child domain member 

D. EnergyWise agent 

E. Cisco power distribution unit 

Answer: AC 

Q8. Refer to the exhibit. 

All displayed devices are registered to the same Cisco Unified Communications Manager server and the phones are engaged in an active call. Assume that the provided configurations exist at the phone line level and multicast MOH is disabled cluster wide. 

Which description of what happens when the user of IP phone B presses the Transfer soft key is true? 

A. IP phone A user hears audio source 3 from MOH server A. 

B. IP phone A user hears audio source 4 from MOH server B. 

C. IP phone A user hears audio source 3 from MOH server B. 

D. IP phone A user hears tone on-hold beep tones. 

E. IP phone A user hears no on-hold music or beep tones. 

Answer:

Q9. In Cisco IOS routers that use low latency queuing, which algorithm is used to presort traffic going into the default queue? 

A. first-in, first-out 

B. last-in, first-out 

C. weighted round robin 

D. fair queuing 

E. random processing 

Answer:

Q10. Which Cisco Unified Contact Center Express script media step can invoke a VXML application to retrieve and play prompts on-demand from an off-box location? 

A. Play Prompt step 

B. Voice Browser step 

C. Menu step 

D. Recording step 

E. Simple Recognition step 

Answer: