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NEW QUESTION 1
Configure Outlook to include and indent the original message text when you reply to a message.
- A. See below for solution.File – options – Mail – Replies and forwards – when replying to a message
Answer: A
NEW QUESTION 2
On the Calendar, locate the ''Team Review'' meeting that occurs on Thursday. Add all members of the
''Customer Service” group, except ''Andy Teal'', to the meeting as required attendees. Make ''Andy Teal'' an optional attendee. Send an invitation to all attendees.
- A. See below for solution.•Locate the ''Team Review'' meeting in calendar and double click to open it.•Select the customer service group and then click on + sig
- B. On the Expand list box click on o
- C. Select and delete ''Andy Teal'' and put it in Optional attendees
Answer: A
NEW QUESTION 3
In the Drafts folder, open the ''Orientation'' message. Configure the message options to direct replies to ''Andy Teal''. Send the message.
- A. See below for solution.Open the message – Go to Options tab – Direct Replies to – Delivery options group – select the “Andy Teal” in Have replies sent to field.Close the box and send the message.
Answer: A
NEW QUESTION 4
In the Drafts folder locate the message that has the subject ''Workflow for review''. Insert the Customer Service Workflow image from the pictures folder below the body text. Send the message.
- A. See below for solution.Locate and open the messag
- B. Put the curser at the end of the body text, click Insert tab – pictures- locate “Customer Service Workflow” image from the pictures folde
- C. Insert and send.
Answer: A
NEW QUESTION 5
Create a contact named ''Matt Berg'' with an email address of ''mberg@contose.com'' Save and close the contact.
- A. See below for solution.Go to contacts – New contact and do the following
Answer: A
NEW QUESTION 6
Send the contact item for ''Yvonne Mckay'' to ''Adam Barr'' as a business card.
- A. See below for solution.Search the contact “Yvonne Mckay” and the click on “Forward Contact” “As a business card”
Answer: A
NEW QUESTION 7
Configure the work week to include working hours from 7:00 AM to 5:00 PM on Tuesday, Wednesday, Thursday and Saturday. Set the first day of the week to Tuesday.
- A. See below for solution.File – options – Calendar – Work week, then select the following options
Answer: A
NEW QUESTION 8
Use advanced Find to locate a message that contains the phrase ''Model 18' in the message body and
has confidential sensitivity. Delete the message. Close the Advance Find dialog box.
- A. See below for solution.•Click in “search mail” to activate “search” tab and click “Advanced find”
•In the “Advanced Find” box give the desired criteria
•Go to “Advanced” tab and click on “Field option – All task fields – Sensitivity”
•Give the criteria and add to lis - B. Find the message, delete and close the box
Answer: A
NEW QUESTION 9
Create a calendar group named “Management Team” that includes the calendars of '' Yvoone Mckay '', '' Joosef Glodberg'' and “Sammi Mohamed''
- A. See below for solution.•Go to Calendar and select “Create New Calendar Group”•Enter the name “Management Team”•Add the above persons in members
Answer: A
NEW QUESTION 10
In the Drafts folder, open the ''New Website” message. Insert a hyperlink on the word “here'' that links to ''https//www.contoso.com''. Send the message.
- A. See below for solution.Open the messag
- B. Right click on the word “here”, press Ctrl+k short ke
- C. Enter the website address, ok and send the message.
Answer: A
NEW QUESTION 11
Configure Outlook to compose all outgoing messages in Rich Text format.
- A. See below for solution.File – options – mail – select Rich Text
Answer: A
NEW QUESTION 12
Import the contacts from the PersonalContacts.csv located in the Documents folder into the Contacts
folder.
•File – open & export – Import/Export
•Import from another program or file
•Comma separated values
•Locate the file and import
- A.
Answer: A
NEW QUESTION 13
Send a message to the ''Customer Service'' contact group that has the subject ''Company starts'' and voting buttons labeled ''Small ''Medium'' and Large''.
- A. See below for solution.Create new message with the above mentioned recipient and subjec
- B. Click onOptions – Voting buttons – Custom and then enter Small;Medium;Large (separated by semi colon) Close the dialog box and click on Send.
Answer: A
NEW QUESTION 14
In the Tasks folder, locate the ''Write the Review Report'' task. Assign the task to ''Kim Ralls'' Set the status to Waiting on someone else. Do not keep updated copy of the task on your task list. Send the task.
- A. See below for solution.•Click on the tasks on the navigation pane and locate the ''Write the Review Report'' tas
- B. Click on assign the task optio
- C. Select ''Kim Ralls'' and use the following options.
Answer: A
NEW QUESTION 15
Export the contents of the Deleted items folder and its subfolders to a .pst file. Save the file in the Documents folder as ''Deleted.pst''. Do not enter a password.
- A. See below for solution.•File – Open & Export – Import/Export
•Select Export to a file
•Select outlook data file (.pst)•Select Deleted items folder and make sure include subfolders is selected
•Select outlook data file (.pst)•Select Deleted items folder and make sure include subfolders is selected
Answer: A
NEW QUESTION 16
Reset the navigation pane buttons to the default settings.
- A. See below for solution.•On the Navigation Bar, click …•Click navigation options then click on Reset
Answer: A
NEW QUESTION 17
In the inbox locate the ''Flyer Template'' message. Save the message to the Documents folder as a text file. Use default file name.
- A. See below for solution.Tap to select the message, go to File – Save As and select “Text Only” in Save As type
Answer: A
NEW QUESTION 18
Create an appointment that has the subject ''Working From Home''. Configure the appointment to recur from 8:00 Am to 11:00 AM (from 8 o'clock until 11 o'clock) every other Friday starting the first Friday of next year. Show your time during the appointment as Working Elsewhere. Save close the appointment.
- A. See below for solution.•Create a new appointment and give the following options in “Recurrence”
•In Show as, select “Working elsewhere” and save and close the appointment.
Answer: A
NEW QUESTION 19
Create a Search Folder named ''Priority 1'' that displays messages that are marked as high importance and have at least one attachment.
- A. See below for solution.•Go to Folder•Select “New Search Folder”•Select create custom search folder and click on “Choose”•Give it name “Priority 1” and select “Criteria”•In “More choices tab” select the required options
Answer: A
NEW QUESTION 20
Sort the messages in the inbox by importance with high importance at the top and low importance at
the bottom. Within each importance level, sort the messages by the date received with the most recent message shown first.
Click on View tab and then View settings. In sort option select the following.
- A.
Answer: A
NEW QUESTION 21
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