Cause all that matters here is passing the EXIN,Inc ITILFND exam. Cause all that you need is a high score of ITILFND ITIL Foundation (syllabus 2011) exam. The only one thing you need to do is downloading Exambible ITILFND exam study guides now. We will not let you down with our money-back guarantee.
2026 New ITILFND Exam Dumps with PDF and VCE Free: https://www.2passeasy.com/dumps/ITILFND/
P.S. Certified ITILFND pdf are available on Google Drive, GET MORE: https://drive.google.com/open?id=1CT_PPdtxb-3NhloOqMN-w2qj4eG-HPvv
New EXIN,Inc ITILFND Exam Dumps Collection (Question 3 - Question 12)
Q3. Which statement is CORRECT?
A. The configuration management system is part of the known error database
B. The service knowledge management system is part of the configuration management system.
C. The configuration management system is part of the service knowledge management system.
D. The configuration management system is part of the configuration management database.
Answer: C
Q4. Access management is responsible for implementing policies defined in which process?
A. Service portfolio management
B. Information security management
C. Change management
D. Problem management
Answer: B
Q5. What should be documented as part of every process?
A. The process owner, process policy and set of process activities
B. The service owner, service level agreement and set of process procedures
C. The policy owner, operational level agreement and set of process steps
D. The service manager, service contract and set of work instructions
Answer: A
Q6. Which is an objective of the service design lifecycle stage?
A. To embed continual service improvement (CSI) in all service design activities
B. To ensure that all service design activities use the minimum amount of resources
C. To monitor service level targets as agreed in service level agreements
D. To create and maintain a portfolio of quantified services
Answer: A
Explanation:
http://www.greycampus.com/opencampus/itil-foundation/introduction-about-service-design
Q7. Which of the following is an example of proactive problem management?
A. Automated detection of an infrastructure or application fault, using event/alert tools automatically to raise an incident
B. Analysis of an incident by a technical support group which revels that an underlying problem exists, or is likely to exist
C. Suspicion or detection of a cause of one or more incidents by the service desk
D. Trending of historical incident records to identify one or more underlying causes
Answer: B
Q8. Which areas are NOT measured by process KPIs?
1. Technology
2. Performance
3. Value
4. Compliance
A. 1, 2 and 3 only
B. 1, 2 and 4 only
C. 1, 3 and 4 only
D. 2, 3 and 4 only
Answer: D
Q9. What BEST defines IT service management?
A. An organization supplying services to only external customers.
B. The customer of an IT Service provider who defines and agrees the service targets.
C. The implementation and management of quality IT services that meet business needs.
D. The resources that are utilized to provide value to customers through services.
Answer: C
Q10. Which is the correct combination of items that makes up an IT service?
A. Customers, providers and documents
B. Information technology, people and processes
C. Information technology, networks and people
D. People, process and customers
Answer: B
Q11. Which service lifecycle stage supports the creation of a portfolio of quantified services?
A. Service strategy
B. Service design
C. Service level management
D. Service operation
Answer: A
Q12. What processes represent the scope of financial management for IT services?
A. Budgeting, costing and charging
B. Budgeting, accounting and charging
C. Cost models and invoicing
D. Charging, accounting and billing
Answer: B
Recommend!! Get the Certified ITILFND dumps in VCE and PDF From Surepassexam, Welcome to download: https://www.surepassexam.com/ITILFND-exam-dumps.html (New Q&As Version)