Best Quality Microsoft MB2-877 practice test

New Questions 2

new service agreement automatically generates 12 monthly work orders for a new customer.

What are two possible status values for the work orders? Each correct answer presents a complete solution.

A. Open-scheduled

B. Open-reserved

C. Open-unscheduled

D. Open-requested

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New Questions 3

u need to ensure that technicians who respond to service requests have a proficiency of at least good.

What should you do?

A. Create a new resource type and manually assign delivery people who meet the criteria.

B. Create a new team and manually assign delivery people who meet the criteria.

C. Filter the schedule board by characteristics.

D. Create a resource role. Add skill and proficiency requirements.

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New Questions 4

ich three pieces of information are available on a Product Inventory record? Each correct answer presents part of the solution.

A. Quantity Allocated

B. Reorder Point

C. Quantity Sold

D. Quantity on Order

E. Inventory Status

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New Questions 5

u use Schedule Assistant to schedule work orders.

Which three constraints can you apply? Each correct answer presents a complete solution.

A. Radius

B. Team

C. Roles

D. Customers

E. Sites

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New Questions 6

u monitor a specific piece of equipment by using Connected Field Service. You need to add several components to the piece of equipment.

What should you do?

A. From an existing asset, click See records associated with this view, then click Connect.

B. On the Active Customer Assets screen, click New.

C. From an existing product, click Add New Adjustment Product.

D. Create a new product. Add a unit group and define the units.

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New Questions 7

u plan to use the Connected Field Service solution to proactively manage field equipment. You need to prepare for the installation.

Which three actions should you perform? Each correct answer presents part of the solution.

A. Install Microsoft SharePoint Online.

B. Purchase a Microsoft Azure subscription.

C. Implement Microsoft Power BI Pro.

D. Ensure that you have licensing for Microsoft Dynamics 365 for Field Service.

E. Ensure that you are assigned to the Microsoft Office 365 Global Administrator or Microsoft Dynamics 365 System Administrator role.

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New Questions 8

at are the steps in the purchase order process?

A. Submit, Approval, Review, Receive, Bill

B. Submit, Approval, Receive, Bill

C. Draft, Approval, Submit, Review, Receive, Bill

D. Draft, Approval, Submit, Receive, Bill

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New Questions 9

company provides plumbing repair services across a broad geographic area. The company creates different zones for providing service to clients. You need to organize work orders and resources automatically by geography.

Which three actions should you perform? Each correct answer presents part of the solution.

A. Create an enterprise agreement with Microsoft Bing maps.

B. Geocode the service activity.

C. Configure a radius constraint for work orders.

D. Set up an account record for the company with a valid address.

E. Enable the map feature.

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New Questions 10

u implement the Resco Field Service mobile application for an organization. You need to add sales features and functionality.

Which two actions should you perform? Each correct answer presents part of the solution.

A. Purchase the required licenses to extend usage of the Resco application beyond field service entities.

B. Implement the standard Microsoft Dynamics 365 mobile application instead of the Resco application.

C. Extend the Resco application to include leads, opportunities, and other entities needed for sales.

D. Register the added entities Resco Woodford application prior to extending the Resco application.

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New Questions 11

ur company has work orders and incident types of varying lengths. You add products, services, and service tasks to incident types. Some incident types do not include services and service tasks.

Which two statements are true? Each correct answer presents a complete solution.

A. You can manually overwrite duration only if none of the services associated with the incident type have a duration specified.

B. The duration is the sum of the duration for all services that are included in the incident type.

C. The duration is the sum of the duration for all the service task types that are included in the incident type.

D. You can manually overwrite duration only if none of the service task types associated with the incident type have a duration specified.

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