All About Accurate MB2-877 exam question

Question No: 1

u need to track a list of serviceable equipment related to a specific service location. Which record type should you use?

A. Products

B. Facilities/Equipment

C. Customer Assets

D. Resources

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Question No: 2

field technician is completing a job and getting ready to drive to the next job. The dispatcher needs to provide the technician with driving directions.

What should the dispatcher do?

A. From the schedule board, right-click the scheduled work order and select Get Driving Directions.

B. On the work order form ribbon, click Get Driving Directions.

C. From the schedule board, click Actions and select Get Driving Directions.

D. Select a work order from any view. On the ribbon, click Get Driving Directions.

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Question No: 3

You plan to convert products that you use on work orders to customer assets. You need to automatically create customer assets for all work orders.

How should you configure the products?

A. On the Work Order Type record, set the value of Product to Customer Asset to Yes.

B. On the Incident Type record, set the value of Product to Customer Asset to Yes.

C. On the Product record, set the value of Convert to Customer Asset to Yes.

D. On the Work Order Product record, set the value of Convert Product to Customer Asset to Yes.

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Question No: 4

u need to add descriptions to equipment and implement a rating system for equipment. What should you configure?

A. Characteristics

B. Category

C. Business Unit

D. Team

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Question No: 5

r which two purposes can you use purchase orders in Microsoft Dynamics 365 Field Service? Each correct answer presents a complete solution.

A. Add inventory to a warehouse.

B. Add or subtract inventory to or from a warehouse.

C. Transfer a product from a warehouse to a truck.

D. Purchase products to sell to a customer.

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Question No: 6

rvice technicians perform groups of related activities. You need to provide a total estimated duration for the group of activities so that they can be scheduled as one assignment.

Which set of entities should you use?

A. case and activities

B. case and service tasks

C. work order and activities

D. work order and service tasks

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Question No: 7

u are a field service administrator. You are configuring bookable resources. You need to configure start and end location for resources.

Which three options can you use? Each correct answer presents a complete solution.

A. Resource Address

B. Company Address

C. Organizational Unit Address

D. Business Unit Address

E. Location Agnostic

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Question No: 8

u are implementing Microsoft Dynamics 365 Field Service for a company. The company has several repeatable services that it performs as work orders. You need ensure that you can automatically add services and tasks on word orders.

Which feature should you implement?

A. Business Process Flow

B. Work Order Type

C. Service Task Type

D. Incident Type

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Question No: 9

ur customer wants to be setup on a preventative maintenance schedule. You create an agreement. You need to automatically invoice the customer on a monthly basis.

What should you do?

A. Create an agreement and an invoice setup record.

B. Create an agreement. Then, create the invoice setup record and an invoice recurrence schedule.

C. Create a recurring booking setup record. Set the record to create invoices automatically.

D. Create a recurring booking setup record.

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Question No: 10

ich three pricing features are only associated with services? Each correct answer presents a complete solution.

A. Flat Fee

B. Percent Markup u2013 Current Cost

C. Minimum Charge Amount

D. Percent of List

E. Minimum Charge Duration

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