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Q1. What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges?
A. 4
B. 6
C. 7
D. 8
E. 9
Answer: D
Q2. Which options are two on-premise components of Cisco Unified Presence? (Choose two.)
A. Cisco Unified Communication Manager
B. Cisco Unified Contact Center Express
C. Cisco WebEx
D. Cisco Quality Management
E. Cisco Unified Contact Center Enterprise
Answer: A,C
Q3. Which describes how to provide a third directory number button and a BLF speed dial for twelve of the Cisco Unified IP Phone 7965?
A. Modify the Standard User softkey template.
B. Copy the Standard User softkey.template, name it, and add the requested features.
C. Copy the Standard 7965 SCCP.phone button template, rename it, and add the requested features.
D. It is not possible to add a third DN and a BLF.speed dial to the IP Phone 7965 IP.
Answer: C
Q4. Which two protocols does Jabber use to achieve Presence status? (Choose two.)
A. SIP/SIMPLE
B. XMPP
C. SCCP
D. MGCP
E. SOAP
Answer: A,B
Q5. Which three methods can remotely force a Cisco Unified Communications Manager Express phone to reset? (Choose three.)
A. Issue a shutdown, no shutdown command on a switch port that provides PoE to a Cisco phone.
B. Issue the restart command under the ephone-dn configuration of the phone.
C. Issue the reset command under the ephone configuration of the phone.
D. Issue the reset command under the ephone-dn configuration of the phone.
E. Issue the reset H.H.H (mac-address) command telephony-service configuration.
F. Issue the reset H.H.H (mac-address) command under global configuration.
Answer: A,C,E
Q6. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this?
A. Line Text Label
B. Alerting Name
C. External Phone Number Mask
D. Caller Name
E. Description
Answer: A
Q7. In which section of Cisco Unified Communications Manager are Call Detail Records viewed?
A. Cisco Unified Serviceability
B. Cisco Unified OS Administration
C. Cisco Unified Reporting
D. Cisco Unified Communications Manager Administration
E. Cisco Unified Disaster Recovery
Answer: A
Q8. Many users report that there is a delay in receiving MWI notifications for voicemails. Which two issues can cause this problem? (Choose two.)
A. The Connection Notifier service has been stopped.
B. Voicemail ports are not configured for MWI requests.
C. The MWI functionality for the port groups has been disabled.
D. Not enough MWI assigned ports are available.
E. MWIs are in the process of synchronizing with the phone system.
Answer: D,E
Q9. Which server does Cisco recommend that you configure before a CUCM backup?
A. SFTP
B. FTP
C. SNMP
D. TFTP
Answer: A
Q10. Which three choices are functions or features of Cisco Unity Connection? (Choose three.)
A. video-enabled messaging through converged networks
B. text-to-speech, which allows access to Exchange emails from a telephone
C. voice-enabled message navigation
D. voice-enabled dialing to external users
E. automated attendant capabilities
F. automated call rerouting to agents through round robin, longest idle, or broadcast
Answer: B,C,E