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Q1. What is the interface type that you should use to connect a PSTN analog line to the VoIP network? 

A. FXS 

B. FXO 

C. E and M 

D. Serial 

Answer: B 

Q2. Which Cisco Unified Communications Manager configuration causes an IP phone screen to display a "registration rejected" message? 

A. Cisco Unified Communications Manager is unable to reach user IP phone. 

B. Cisco Unified Communications Manager database replication status is 2. 

C. Cisco Unified Communications Manager auto registration is disabled. 

D. Cisco Unified Communications Manager is unable to allocate DN. 

E. Cisco Unified Communications Manager subscriber is offline. 

Answer: D 

Q3. Which menu should be used to create a username and password in the Cisco Unified CME GUI? 

A. configure > pilot number 

B. configure > extension 

C. configure > phones 

D. configure > system parameters 

Answer: C 

Q4. Which utility is recommended for a network administrator who must provision 300 users in Cisco Unified Communications Manager? 

A. Batch Accounts Tool 

B. Bulk Administration Tool 

C. Bulk Accounts Tool 

D. Batch Administration Tool 

Answer: B 

Q5. Which four fields must an administrator complete to create a new user in Cisco Unity Connection? (Choose four.) 

A. Alias 

B. User type 

C. Extension 

D. Corporate email address 

E. First name 

F. Last name 

G. Employee ID 

H. Template 

Answer: A,B,C,H 

Q6. Which component is needed to facilitate the connection between Cisco Unified 

Communications Manager and Cisco Unified Presence Server? 

A. SIP trunk 

B. H.323 gateway 

C. Gatekeeper 

D. MGCP gateway 

E. Cisco Unified Border Element 

Answer: A 

Q7. RAG DROP 

Answer:  

Q8. The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. User A is speaking to user B on an active call. A junior network engineer mistakenly reboots subscriber1. 

What effect does this have on the call? 

A. User A can hear B, but B cannot hear A. 

B. User A cannot hear B, but B can hear A. 

C. This action drops the call. 

D. This action does not affect the call. 

E. The call remains active, but quality may suffer. 

Answer: D 

Q9. Which command is used to troubleshoot calls as they enter and leave a PRI connection? 

A. Debug isdn q 931 

B. Show voice call summary 

C. Debug voip dialpeer 

D. Show dial-peer voice summary 

Answer: A 

Q10. An end user is experiencing performance issues with their IP phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur? 

A. Cisco Quality Report Tool 

B. System Log Management 

C. Cisco CDR Analysis and Reporting 

D. Cisco JTAPI 

Answer: A