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Q1. Many users report that there is a delay in receiving MWI notifications for voicemails. Which two issues can cause this problem? (Choose two.)
A. The Connection Notifier service has been stopped.
B. Voicemail ports are not configured for MWI requests.
C. The MWI functionality for the port groups has been disabled.
D. Not enough MWI assigned ports are available.
E. MWIs are in the process of synchronizing with the phone system.
Answer: D,E
Q2. A group of managers for a company has requested IP telephony reports with performance data and graphs. Which steps should the network administrator take to gather these reports using Cisco Unified Communications Manager web interface?
A. Select Cisco Unified Serviceability > Trace > Serviceability Reports Archives.
B. Select Cisco Unified Serviceability > Alarm > Serviceability Reports Archives.
C. Select Cisco Unified Reports > Tools > Serviceability Reports Archives.
D. Select Cisco Unified Reports > Trace > Serviceability Reports Archives.
E. Select Cisco Unified Serviceability > Tools > Serviceability Reports Archives.
Answer: E
Q3. Which two options are available when adding a user to Call Unity Express? (Choose two.)
A. GUI
B. CLI
C. BAT
D. TAPS
E. LDAP
Answer: A,B
Q4. Which Cisco Unified Communications Manager system report shows high and low call volume patterns?
A. CAR report
B. QoS by Gateway
C. QoS by call types
D. Traffic summary
E. Traffic summary by extension
Answer: D
Q5. An end user has made more attempts to log in than allowed, using the wrong voice-mail pin. The user has been locked out..Which submenu does an administrator select to unlock the pin?
A. Change password
B. Password settings
C. Message settings
D. Mailbox
Answer: B
Q6. Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the overall health of their Cisco cluster?
A. RTMT
B. Cisco AXL Toolkit
C. Cisco CTL Client
D. Cisco JTAPI
E. Cisco TAPS
Answer: A
Q7. An engineer is syncing Cisco Unity Connection with LDAP. Which three things should the engineer consider during this process? (Choose three.)
A. PINs and passwords are replicated from the LDAP database to Cisco Unity Connection database.
B. LDAP authentication must be configured and enabled.
C. There is no limit to the amount of LDAP filters that can be created.
D. SSL certificates from LDAP must be uploaded to Cisco Unity Connection.
E. LDAP synchronization must be configured and enabled.
F. Cisco Unity Connection supports integrations with OpenLDAP.
Answer: C,E,F
Q8. Which four actions can be selected with the Bulk Administration Tool in Cisco Unity Connection? (Choose four.)
A. Create
B. Modify
C. Migrate
D. Update
E. Delete
F. Export
G. Purge
H. Manage
Answer: A,D,E,F
Q9. A user would like all calls to be forwarded to voice mail. The user's phone is not set up with a soft key for this feature. Which option accomplishes this configuration from within the Cisco Unified Communication Administrator Directory Number configuration page?
A. Call Forward and Pickup Settings > Forward No Coverage External > Select voice mail check box
B. Call Forward and Pickup Settings > Forward Busy External > Select voice mail check box
C. Call Forward and Pickup Settings > Forward All > Select voice mail check box
D. Call Forward and Pickup Settings > Forward Unregistered External > Select voice mail check box
Answer: C
Q10. Which three choices are functions or features of Cisco Unity Connection? (Choose three.)
A. video-enabled messaging through converged networks
B. text-to-speech, which allows access to Exchange emails from a telephone
C. voice-enabled message navigation
D. voice-enabled dialing to external users
E. automated attendant capabilities
F. automated call rerouting to agents through round robin, longest idle, or broadcast
Answer: B,C,E