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Q1. Which two layers are Cisco Unified Communications component layers? (Choose two.)
A. Infrastructure layer
B. Data link layer
C. Network layer
D. Endpoints layer
E. Transport layer
Answer: A,D
Q2. Why is quality of service critical to voice network traffic?
A. Voice traffic is real-time network traffic.
B. Packets can be resent without affecting conversations.
C. Voice traffic is bursty in nature.
D. Voice traffic cannot be compressed.
Answer: A
Q3. Use the router console to view the configuration and answer the question.
When a call is placed from the Branch Router phone to the PSTN number of 914085551212, the call is failing. What dial-peer is supposed to be used and why is the call failing? Select 2 (two)
A. dial-peer voice 910 pots
B. dial-peer voice 9 pots
C. dial-peer voice 9001 voip
D. destination pattern is incorrect
E. prefix is missing from the dial-peer
F. the port assignment is incorrect in the dial-peer
G. the port number is missing in the dial-peer
Answer: B,F
Explanation:
The dial 9, 910, and 9001 dial peer configurations are shown below:
\psfHomeDesktopScreen Shot 2015-03-11 at 8.40.47 AM.png
\psfHomeDesktopScreen Shot 2015-03-11 at 8.40.22 AM.png Here we see that dial peer 9 and 910 match the same destination pattern, but 9 will be used first. However, the port used should be 0/0/0:15 not 0/0/0:12.
\psfHome.TrashScreen Shot 2015-03-11 at 8.42.28 AM.png
Q4. Which port is the default port for SCCP call signaling on Cisco Unified Communications Manager?
A. 2000
B. 2443
C. 5060
D. 5061
Answer: A
Q5. In an effort to proactively manage IP telephony infrastructure, a network engineer wants to review usage reports that provide top five users, top five calls, and traffic summary. Which option describes where this information can be retrieved using Cisco Unified Communications Manager?
A. Navigate to Cisco Unified CM Administration > CDR Analysis and Reporting >System Reports > System Overview > Select desired reports.
B. Navigate to Cisco Unified Operating System Administration > Tools > System Reports > System Overview > Select desired reports.
C. Navigate to Cisco Unified Serviceability > Tools > CDR Analysis and Reporting > System Reports > System Overview > Select desired reports.
D. Navigate to Cisco Unified Reporting > Tools > System Reports > System Overview > Select desired reports.
Answer: C
Q6. Users report volume issues with recordings in Cisco Unity Connection. Which feature can be disabled to prohibit automatic volume adjustments to recordings?
A. AGC
B. Noise Reduction
C. Audio Normalization
D. VAD
Answer: A
Q7. Which three choices are required for the boot process for a Cisco IP phone? (Choose three.)
A. TFTP services
B. DHCP services
C. Voice VLAN
D. Routing protocol
E. TCP/IP
F. PortFast
Answer: A,B,C
Q8. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this?
A. Line Text Label
B. Alerting Name
C. External Phone Number Mask
D. Caller Name
E. Description
Answer: A
Q9. Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a user name or password using the Cisco Unified CME GUI interface?
A. Administration > Update System Info
B. Configure > System Parameters
C. Configure > Phones
D. Configure > Extensions
Answer: C
Q10. Use the router console to view the configuration and answer the question.
Emergency calls from a Branch router phone is failing. From the router configuration information provided, why is this call failing?
A. The dial-peer port assignment is incorrect
B. the digit string prefix is missing
C. The destination pattern is incorrect
D. digit stripping needs to be performed
Answer: C
Explanation:
The emergency dial peer configuration is shown below from the Branch routers:
\psfHome.TrashScreen Shot 2015-03-11 at 8.48.49 AM.png
Here we can see that 911 does not actually match the configured destination patterns.