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Q1. Which three methods can an engineer use to create users in Cisco Unity Connection? (Choose three.) 

A. Local 

B. Cisco Unified Presence Server 

C. Cisco Unified Communications Manager 

D. LDAP 

E. TMS 

F. Outlook 

Answer: A,C,D 

Q2. The receptionist has a Cisco 7965 phone with 24-button side-car configuration. The side-car button of the phone does not light up when the line is in use..Which phone configuration is missing? 

A. Subscriber calling search space 

B. Location 

C. BLF audible alert setting 

D. Phone button template 

Answer: A 

Q3. Which menu does a voice engineer use to create a phone user account in the Cisco Unified CME GUI? 

A. Configure 

B. Voicemail 

C. Administration 

D. Reports 

Answer: A 

Q4. Users report volume issues with recordings in Cisco Unity Connection. Which feature can be disabled to prohibit automatic volume adjustments to recordings? 

A. AGC 

B. Noise Reduction 

C. Audio Normalization 

D. VAD 

Answer: A 

Q5. Which Cisco Unified Communications Manager configuration causes an IP phone screen to display a "registration rejected" message? 

A. Cisco Unified Communications Manager is unable to reach user IP phone. 

B. Cisco Unified Communications Manager database replication status is 2. 

C. Cisco Unified Communications Manager auto registration is disabled. 

D. Cisco Unified Communications Manager is unable to allocate DN. 

E. Cisco Unified Communications Manager subscriber is offline. 

Answer: D 

Q6. A group of managers for a company has requested IP telephony reports with performance data and graphs. Which steps should the network administrator take to gather these reports using Cisco Unified Communications Manager web interface? 

A. Select Cisco Unified Serviceability > Trace > Serviceability Reports Archives. 

B. Select Cisco Unified Serviceability > Alarm > Serviceability Reports Archives. 

C. Select Cisco Unified Reports > Tools > Serviceability Reports Archives. 

D. Select Cisco Unified Reports > Trace > Serviceability Reports Archives. 

E. Select Cisco Unified Serviceability > Tools > Serviceability Reports Archives. 

Answer: E 

Q7. Which two technologies comprise a Cisco Presence deployment? (Choose two.) 

A. Cisco Unified Presence Server 

B. Cisco Unity Connection 

C. Cisco Unified Communications Manager 

D. Active Directory 

E. Cisco Unified Border Element 

F. Cisco Expressway 

Answer: A,C 

Q8. An end user is experiencing performance issues with their IP phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur? 

A. Cisco Quality Report Tool 

B. System Log Management 

C. Cisco CDR Analysis and Reporting 

D. Cisco JTAPI 

Answer: A 

Q9. An administrator wants to gauge the load and performance capacity of Cisco Unified Communication Manager devices, including conference bridges, gateways, and trunks. Which report would the administrator run? 

A. CAR 

B. CDR 

C. SIP 

D. RTMT 

E. CUBE 

Answer: A 

Q10. CDR/CMR Reporting is being enabled on Cisco Unified Communications Manager. As part of this process, which two service parameters must be activated? (Choose two.) 

A. Cisco CAR Web Service 

B. CDR Enabled Flag 

C. Cisco Serviceability Reporter 

D. Call Diagnostics Enabled 

E. Statistics Enabled 

Answer: B,D