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Q1. A user would like all calls to be forwarded to voice mail. The user's phone is not set up with a soft key for this feature. Which option accomplishes this configuration from within the Cisco Unified Communication Administrator Directory Number configuration page?
A. Call Forward and Pickup Settings > Forward No Coverage External > Select voice mail check box
B. Call Forward and Pickup Settings > Forward Busy External > Select voice mail check box
C. Call Forward and Pickup Settings > Forward All > Select voice mail check box
D. Call Forward and Pickup Settings > Forward Unregistered External > Select voice mail check box
Answer: C
Q2. Which Cisco Unified Communications Manager device report provides key information to determine if an additional gateway is needed?
A. Gateway utilization
B. Gateway summary
C. Gateway detail
D. Gateway and line group utilization
Answer: A
Q3. Which command is used to troubleshoot calls as they enter and leave a PRI connection?
A. Debug isdn q 931
B. Show voice call summary
C. Debug voip dialpeer
D. Show dial-peer voice summary
Answer: A
Q4. Which component is needed to facilitate the connection between Cisco Unified
Communications Manager and Cisco Unified Presence Server?
A. SIP trunk
B. H.323 gateway
C. Gatekeeper
D. MGCP gateway
E. Cisco Unified Border Element
Answer: A
Q5. Which two options are configured on the phone configuration page within Cisco Unified Communications Manager Administrator? (Choose two.)
A. device pool
B. auto answer
C. partition
D. voice-mail profile
E. MAC address
Answer: A,E
Q6. An administrator group is looking to on-board multiple users with Cisco Unified Communications Manager at one time. Which option should be used?
A. Bulk Administration Tool
B. Product Upgrade Tool
C. Command Lookup Tool
D. Cisco Unified Communications Manager User Options Page
E. Cisco Upload Tool
Answer: A
Q7. An administrator wants to add and configure an ephone-dn via the Cisco Unified Communications Manager Express web GUI. Which feature must be defined under telephony service configuration?
A. auto-reg-ephone
B. auto-reg-dn
C. max-ephones
D. max-dn
E. dn-webedit
Answer: E
Q8. Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a user name or password using the Cisco Unified CME GUI interface?
A. Administration > Update System Info
B. Configure > System Parameters
C. Configure > Phones
D. Configure > Extensions
Answer: C
Q9. Which two benefits does Cisco Unified IM and Presence Service bring to businesses? (Choose two.)
A. enhances productivity by using availability awareness and reduce communications delays
B. provides Enterprise IM capabilities, such as persistent chat, group chat, and IM history
C. provides and streamlines enterprise audio and video communications D. enhances communications by providing multipoint conference capabilities
E. supports standard-based XMPP clients by supporting native SIP/SIMPLE and H.323 protocols
Answer: A,B
Q10. Which two options are configured on the directory number configuration page within Cisco Unified Communications Manager Administrator? (Choose two.)
A. partition
B. MAC address
C. auto answer
D. softkey template
E. common device configuration
F. max calls
Answer: A,F