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Q1. An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified Communications Manager Express. During the active call, call waiting indicates a second call is incoming to the handset, but the user decides to ignore it. In this scenario, what is the combined total number of signaling conversations and media flows that used the SCCP phone as an endpoint?
A. 2
B. 3
C. 4
D. 5
E. 6
Answer: B
Q2. Which options are two on-premise components of Cisco Unified Presence? (Choose two.)
A. Cisco Unified Communication Manager
B. Cisco Unified Contact Center Express
C. Cisco WebEx
D. Cisco Quality Management
E. Cisco Unified Contact Center Enterprise
Answer: A,C
Q3. A field technician must reset a single 7965 IP phone so that it will be discovered on the network again and request an IP address from DCHP. Which steps should the network engineer provide?
A. Have field technician select the Settings button on phone, then dial # # * * *
B. Have field technician select the Settings button on phone, then dial # # * # #
C. Have field technician select the Settings button on phone, then dial * * # * *
D. Have field technician select the Settings button on phone, then dial * * # # #
Answer: C
Q4. Which transport layer protocol is used when a Cisco Unified Presence client is searching for a contact in directory?
A. TCP
B. UDP
C. IMAP
D. HTTP
Answer: A
Q5. Which configuration causes PSTN users to experience a fail tone for every other call when trying to reach a particular number on Cisco Unified CME?
A. ephone-dn is not assigned to the ephone.
B. Duplicate ephone-dn is not assigned to the ephone.
C. ephone is not registered.
D. ephone does not exist for the ephone-dn.
Answer: B
Q6. Which three methods can remotely force a Cisco Unified Communications Manager Express phone to reset? (Choose three.)
A. Issue a shutdown, no shutdown command on a switch port that provides PoE to a Cisco phone.
B. Issue the restart command under the ephone-dn configuration of the phone.
C. Issue the reset command under the ephone configuration of the phone.
D. Issue the reset command under the ephone-dn configuration of the phone.
E. Issue the reset H.H.H (mac-address) command telephony-service configuration.
F. Issue the reset H.H.H (mac-address) command under global configuration.
Answer: A,C,E
Q7. Which two options are configured on the directory number configuration page within Cisco Unified Communications Manager Administrator? (Choose two.)
A. partition
B. MAC address
C. auto answer
D. softkey template
E. common device configuration
F. max calls
Answer: A,F
Q8. Which menu does a voice engineer use to create a phone user account in the Cisco Unified CME GUI?
A. Configure
B. Voicemail
C. Administration
D. Reports
Answer: A
Q9. Which component is needed for a voice call to be processed between the enterprise Cisco Unified Communications system and a cell phone via the PSTN?
A. Cisco Analog Voice Gateway VG224
B. Cisco Unified Communications Manager call processing node
C. Cisco Unified Communications Manager Music On Hold node
D. Cisco Integrated Service Router with digital signal processor resources
Answer: D
Q10. An administrator wants to gauge the load and performance capacity of Cisco Unified Communication Manager devices, including conference bridges, gateways, and trunks. Which report would the administrator run?
A. CAR
B. CDR
C. SIP
D. RTMT
E. CUBE
Answer: A