Replace 210-060 Exam Study Guides With New Update Exam Questions

Q1. An engineer receives an isolated report that the customer can make calls successfully from an IP phone to other IP phones, but receives an error recording when attempting to call someone over the PSTN. The user cannot recall the error recording to provide the specific error message. Which two steps should the network engineer take to begin troubleshooting? (Choose two.) 

A. Enable debug isdn q931 on the gateway and have user make the same call from the IP phone to PSTN again. 

B. Check the region used by the IP phone in Cisco Unified Communications Manager. 

C. Test the call using Dialed Number Analyzer in Cisco Unified Communications Manager administrator. 

D. Check the calling search space used by the line on the IP phone in Cisco Unified Communications Manager. 

E. Check the gateway to determine which codec is being used by the appropriate dial peer. 

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Q2. Why is quality of service critical to voice network traffic? 

A. Voice traffic is real-time network traffic. 

B. Packets can be resent without affecting conversations. 

C. Voice traffic is bursty in nature. 

D. Voice traffic cannot be compressed. 

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Q3. For which three reasons would a voice engineer create a separate user template in Cisco Unity Connection? (Choose three.) 

A. Certain users changed their extensions. 

B. Certain users are in a different partition. 

C. Certain users are using a different call handler. 

D. Certain users are using a different phone system. 

E. Certain users are being added to Cisco Unified Presence Server. 

F. Certain users are being moved to a different branch office. 

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Q4. Which three tools are used to create phone user accounts in Cisco Unified Communications Manager Express? (Choose three.) 

A. Cisco Configuration Professional 

B. CPE 

C. CLI 

D. GUI 

E. TUI 

F. Cisco Security Device Manager 

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Q5. A field technician must reset a single 7965 IP phone so that it will be discovered on the network again and request an IP address from DCHP. Which steps should the network engineer provide? 

A. Have field technician select the Settings button on phone, then dial # # * * * 

B. Have field technician select the Settings button on phone, then dial # # * # # 

C. Have field technician select the Settings button on phone, then dial * * # * * 

D. Have field technician select the Settings button on phone, then dial * * # # # 

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Q6. The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. User A is speaking to user B on an active call. A junior network engineer mistakenly reboots subscriber1. 

What effect does this have on the call? 

A. User A can hear B, but B cannot hear A. 

B. User A cannot hear B, but B can hear A. 

C. This action drops the call. 

D. This action does not affect the call. 

E. The call remains active, but quality may suffer. 

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Q7. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this? 

A. Line Text Label 

B. Alerting Name 

C. External Phone Number Mask 

D. Caller Name 

E. Description 

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Q8. Use the exhibits below to answer the question. 

Refer to the exhibits 

Which configuration option, in the device configuration page, will allow an administrator to assign a device to a group of like devices? 

A. Media Resource Group List 

B. Device Pool 

C. Location 

D. AAR Calling Search Space 

E. Calling Search Space 

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Q9. Which type of template should be used when a network engineer adds a new call center agent in the Cisco Unity Connection? 

A. Contact 

B. Call handler 

C. User 

D. Notification 

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Q10. What is needed to support SIP Early Media? 

A. Media Termination Point 

B. Transcoder 

C. Annunciator 

D. Conference Bridge 

E. DSP 

F. Route List 

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