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Q1. Refer to the exhibits. 

Assume that all learned SAF routes are placed in the SAF_Pt partition. An IP phone CSS contains the following partitions in this order: Internal_Pt, SAF_Pt. When the IP phone places a call to 3001, what will occur? 

A. The call will succeed and will be placed via the SAF network. SAF-learned routes always take precedence. 

B. The call will fail because it will be blocked by the route pattern. 

C. The call will be placed in a round-robin fashion between the SAF network and SIP_Trunk. 

D. The call will be placed in a round-robin fashion between the SAF network and SIP_Trunk. Every other call will fail. 

Answer:

Q2. Refer to the exhibit. 

All phones are placed in the Internal_Pt partition. The CSS for all phones contains the partition Internal_Pt, and Vml.CSS contains the voicemail hunt pilot. When a call is placed from extension 2001 to 2002, which statement is true? 

A. Extension 2002 will ring. 

B. The call will be blocked. 

C. The call will be answered by voicemail. 

D. Extension 2002 will ring, and if the call is not answered, the call will match the translation pattern and then be blocked. 

E. Extension 2002 will ring, and if the call is not answered, the call will match the translation pattern and then be forwarded to voicemail. 

Answer:

Q3. Refer to the exhibit. 

Which course of action will resolve the Mobile Connect issues that are shown in the exhibit? 

A. Configure the Mobility softkey on the phone. 

B. Enable the user for Cisco Mobile Connect. 

C. Make the user an owner of the phone device in the phone device configuration page. 

D. Enable the device mobility mode on the phone since it is disabled. 

Answer:

Q4. When a user tries to initiate an Ad Hoc conference call from an IP phone, this message appears: No Conference Bridge Available. Which two actions resolve this issue? (Choose two.) 

A. Make sure that the Join softkey is assigned to the phone. 

B. Make sure that a Conference Bridge resource is registered to Cisco Unified Communications Manager. 

C. Reset the phone, to re-register resources. 

D. Make sure that a Conference Bridge Resource is assigned to the MRGL on the phone that initiates the conference call. 

Answer: B,D 

Q5. Which two statements indicate something that can cause an IP phone to fail roaming when device mobility has been configured? (Choose two.) 

A. Device Mobility Mode is set to Off in the Cisco Unified Communications Manager service parameters while the device mobility configuration on the phone is set to default. 

B. No device mobility groups have been configured. 

C. No locations have been configured and assigned to the device pools. 

D. No physical locations have been configured and assigned to the device pools. 

E. No device mobility-related information settings were configured under the device pools. 

Answer: A,D 

Q6. You have been presented with a trouble ticket from an end user who works at a remote location that is served by a Cisco Unified Communications Manager Express. The user reports being unable to place calls to international numbers, but all other calls work properly and other users at this location can place international calls. Which two troubleshooting techniques would be helpful in resolving this issue? (Choose two.) 

A. Cisco IOS debug tools 

B. Class of Restriction baseline configuration for the user on Cisco Unified Communications Manager Express 

C. show output of the ephone and ephone-dn configurations 

D. show output of the voice translation rules in the voice gateway 

E. show output for the T1 controller and voice port configuration in the voice gateway 

Answer: A,B 

Q7. During a business-to-business video call through the Cisco Expressway solution, the internal endpoint can call out to the remote endpoint on the Internet, but it does not receive audio or video. The remote endpoint receives both audio and video. What is causing the issue? 

A. The Cisco Expressway does not have a Rich Media Session license. 

B. The firewall is blocking SIP signaling. 

C. The Cisco Unified Communications Manager is not configured for business-to-business calling. 

D. The firewall is blocking inbound RTP ports. 

E. The Advanced Networking option is not installed on the Expressway Edge. 

Answer:

Q8. Refer to the exhibit. 

Users are reporting that inbound calls from the PSTN are dropping when not answered within 10 seconds. Calls come in via ISDN T1 PRI..Which configuration change is needed to prevent the calls from dropping? 

A. Remove the timeouts wait-release 10 command from under the voice-port. 

B. Remove the timeouts initial 10 command from under the voice-port. 

C. Remove the timer receive-rtcp 2 command from under the gateway. 

D. Remove the timer receive-rtp 10000 command from under the gateway. 

E. Modify the Call Forward No Answer setting in CUCM to redirect calls to Voicemail or another extension. 

Answer:

Q9. Refer to the exhibit. 

An IP phone that is connected through a Cisco Catalyst 3750 Series Switch is failing to register with Cisco Unified Communications Manager. When the user presses the settings button on the phone, the Operational VLAN ID shows a blank entry. What is the most likely cause for this issue? 

A. The switch may not be supplying inline power. 

B. The spanning tree portfast command needs to be removed. 

C. The trunk encapsulation is missing. The trunk must be configured for dot1.Q. 

D. Cisco Discovery Protocol is disabled on the switch. 

E. The Operational VLAN ID of the phone always shows as blank. The Admin. VLAN ID should be 

110. 

Answer:

Q10. Which tool allows the administrator to analyze call routing in Cisco Unified Communications Manager without physically placing a call? 

A. Cisco Unified Communications Manager Dialed Number Analyzer 

B. Cisco IOS Gateway debug commands 

C. Cisco Unified Communications Manager RTMT trace output 

D. base configuration information for this user that specifies Class of Restriction, Partition, and Calling Search Space information 

E. Cisco Unified Communications Manager Serviceability tools 

F. Cisco Unified Communications Manager OS Administration 

Answer: