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Q1. Refer to the exhibit. 

All displayed devices are registered to the same Cisco Unified Communications Manager server and the phones are engaged in an active call. Assuming the provided configurations exist at the phone line level and multicast MOH is disabled clusterwide, what will happen when the user of IP Phone A presses the Transfer softkey? 

A. The IP Phone B user hears audio source 3 from MOH Server A. 

B. The IP Phone B user hears audio source 4 from MOH Server B. 

C. The IP Phone B user hears audio source 3 from MOH Server B. 

D. The IP Phone B user hears audio source 2 from MOH Server B. 

E. The IP Phone A user hears no on-hold music. 

Answer: C 

Q2. Which message-handling behavior describes how Cisco Unity Connection Single Inbox works for Outlook users who do not have ViewMail installed? 

A. Cisco Unity Connection voice messages are treated as emails without a WAV file attachment. 

B. Cisco Unity Connection voice messages are treated as voice messages. 

C. Cisco Unity Connection voice messages are treated as emails with a WAV file attachment. 

D. Cisco Unity Connection adds a Voice Outbox folder to the Outlook mailbox. 

E. Replies to Cisco Unity Connection voice messages are sent to Exchange as well as the Cisco Unity Connection mailbox for the recipient. 

Answer: C 

Q3. Which design restriction applies to Cisco Unified Communications Manager Session Management Edition clustering over the WAN deployment with extended round-trip times in Cisco Unified CM 9.1 and later releases? 

A. SIP and H.323 intercluster trunks are supported. 

B. Only SIP trunk is supported. 

C. SIP trunks and H.323 gateways are supported. 

D. A minimum of 1.544 Mb/s bandwidth is required for all traffic between any two nodes in the cluster. 

E. Only RSVP agents can be configured and registered to the SME cluster as media resources. 

Answer: B 

Q4. Refer to the exhibit. 

How many SIP signaling dialog(s) took place in this SIP message exchange between two SIP user agents? 

A. 1 

B. 2 

C. 3 

D. 4 

E. 5 

F. 6 

Answer: A 

Q5. When multiple greetings are enabled on Cisco Unity Express, which greeting will take the highest precedence? 

A. standard 

B. meeting 

C. busy 

D. closed 

E. internal 

Answer: B 

Q6. Refer to the exhibit. 

This output was captured on a Cisco IOS gateway shortly after it became the active Cisco Unified Border Element in a box-to-box redundancy failover. 

How many calls are native to this Cisco Unified Border Element? 

A. 9 

B. 12 

C. 19 

D. 31 

E. 40 

Answer: D 

Q7. Which Cisco Unified Contact Center Express core system software component communicates with Cisco Agent Desktop for agent state control and call control? 

A. Unified CCX Engine 

B. Database 

C. Monitoring 

D. Recording 

E. RmCm 

Answer: A 

Q8. Which Cisco Unity Connection call handler message is played when a caller enters a string of digits that is not found in the search scope? 

A. error 

B. closed 

C. internal 

D. busy 

E. alternate 

Answer: A 

Q9. Refer to the exhibit. 

Which ds0-group option should you select to support automated number identification information collection on inbound calls for this digital T1 voice circuit? 

A. e&m-wink-start 

B. e&m-delay-dial 

C. e&m-delay-dial 

D. e&m-lmr 

E. e&m-fgd 

Answer: E 

Q10. Which Cisco Unified Contact Center Express data store contains user scripts, grammars, and documents? 

A. configuration data store 

B. repository data store 

C. agent data store 

D. historical data store 

E. script data store 

Answer: B