Breathing Cisco 810-403 vce

Q1. Which three options are examples of KPIs for Business Outcomes? (Choose three.) 

A. Improved customer satisfaction 

B. Increased IT service performance 

C. Lower IT asset obsolescence 

D. Revenue growth 

E. Lower OPEX 

F. Increased IT asset utilization 

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Q2. Which two questions are used during high level outcome selling? (Choose two.) 

A. What are the technical restrictions of business? 

B. How is progress vs. outcomes measured? 

C. How does talent architecture influence the definition of business outcomes? 

D. How are the goals of top executives achieved? 

E. What capabilities are needed to achieve the outcomes? 

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Q3. The customer mindset across verticals is changing as they become more aware of technology solutions and their influence on the organization. Which three options are characteristics of this customer mindset? (Choose three.) 

A. Perspective towards technology services and solutions is same across industry verticals 

B. Less loyal to a specific vendor due to technology as a commodity and availability of service solutions 

C. Expect providers to sell products and contracts 

D. Expect measurable value in terms of business outcomes 

E. Have a greater understanding of the competitive market and service and solution providers 

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Q4. When selling business outcomes, which two options are key points/ factors related to what the customer wants to achieve must be considered? (Choose two.) 

A. What the business priorities and strategies are. 

B. What the Critical Set of Factors and Key Performance Indicators are. 

C. What the mindset of customers is. 

D. What the business priorities and goals are. 

E. What the Critical Success Factors and Key Performance Indicators are. 

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Q5. When shifting to business outcomes, which two of these relevant considerations and premises must be taken into account?(Choose two.) 

A. Customers want to benefit from new, more flexible consumption models. 

B. Technology is acquiring more importance. 

C. Businesses prefer time-to-market acceleration regardless the costs of their IT solutions. 

D. Business transformation dictates that CEOs and their teams become key partners. 

E. Customers want solutions that address specific outcomes. 

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Q6. Which one of the following solutions enablesbusiness outcomes in the financial industry? 

A. Multilayer Switching 

B. Remote Expert 

C. Plant Floor Control Network 

D. Internet of Everything 

E. Medianet 

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Q7. Which categories can collaboration help achieve business goals for the customer? 

A. Innovation, Industries, Incentives. 

B. Line of Business, Vertical, Business Outcome. 

C. Industry markets, Business Outcome, Technology Innovation. 

D. Line of Business, Vertical, Business Value. 

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Q8. RACI model aids can be used to understand specific aspects of stakeholders' involvement in businesses. What does RACI stand for? 

A. Responsible, Accountable, Consulted, Informed 

B. Reconciler, Accountable, Consulted, Independent 

C. Responsible, Assertive, Consulted, Informed 

D. Reconciler, Assertive, Consulted, Informed 

E. Responsible, Accountable, Consulted, Influenced 

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Q9. Which one of the following solutions enablesbusiness outcomes in the manufacturing industry? 

A. Remote Expert 

B. Advanced Routing 

C. Service Provider Network Infrastructure 

D. Plant Floor Control Network 

E. Multilayer Switching 

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Q10. Which two options are valid combinations of tactic and audience you can use to create your business outcome message? (Choose two.) 

A. Tactic: Use evidence; Audience type: Critical. 

B. Tactic: Use evidence; Audience type: Uninformed. 

C. Tactic: Build a bond; Audience type: Sympathetic. 

D. Tactic: Build a bond; Audience type: Hostile. 

E. Tactic: Acknowledge the view; Audience type: Critical. 

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