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Q1. Which statement about a forum for feedback is true?

A. It is used to broadcast status.

B. It is for managers only.

C. It provides a way to exchange positive and negative things that happen.

D. It is the best way to announce training.

Answer: C

Q2. Which action should be done when you present the business case to stakeholders?

A. Focus mainly on near-term investments and leave discussion about rollout until after a pilot is complete.

B. Give a comprehensive picture of the costs, benefits, and considerations that the customer should think about.

C. Ask the IT executive to publicly commit their support for your recommendation.

D. Be cautious when you discuss the risks that the organization should consider to gain support without raising possible challenges.

Answer: B

Q3. Which activities are recommended to help realize and validate customer value? (Choose two)

A. Initiate discussions on further opportunities for utilizing technology to generate strategic or operational business outcomes.

B. Identify business, operational and technology innovation outcomes and tracking

C. Validate achievement of outcomes with the customer.

D. Review previous case studies with the customer to show potential value from the proposed technology initiative.

E. Demonstrate the latest technology innovations to business stakeholders.

Answer: C,E

Q4. Which option is a tool that the sales professional can use to obtain information from peers customers and supervisions to gauge their strength and opportunities for improvement?

A. Exploratory interviews.

B. Business conversations.

C. 360-Degree feedback.

D. Structured surveys

Answer: C

Q5. Which is the result of establishing goals, objectives and smart objectives in an organization?

A. Measured results with KPIs

B. An appropriate Project Management

C. A better CANVAS

D. A better Business Process

Answer: A

Q6. Which two phases of the TOGAF ADM manage the process of creating a phased roadmap for technology implementation? (Choose two.)

A. Phase D: Technology Architecture

B. Phase E: Opportunities and Solutions

C. Phase F: Migration Planning

D. Phase G: Implementation Governance

E. Phase H: Architecture Change Management

Answer: B,C

Q7. Which statement about implementation timelines is true?

A. They should allow for the shortest total project elapsed time, regardless of risk.

B. They should have a good balance across a variety of business groups.

C. The timing should be realistic, given the scope, budget, risk, and potential benefits.

D. The duration should be set by a single executive sponsor so that accountability is easiest to determine.

Answer: C

Q8. Which three benefits will the customer see when the partner creates a roadmap that aligns IT initiatives to their business? (Choose three.)

A. Elevate the relevance of the IT department.

B. Clear view of IT investments.

C. Better alignment between business standard roadmap and IT.

D. Revenue growth.

E. Technology adoption.

Answer: A,D,E

Q9. In which phase of the Cisco Integrated Sales Process must the ROI be presented?

A. Prospect

B. Qualification

C. Proposal

D. Agreement

E. Closing

Answer: C

Q10. Which statement about assumptions that are defined when you create the business case is true?

A. They reflect best case situations for obtaining the highest level of benefit.

B. They are defined to reduce the risk that the customer is unhappy with solution benefits.

C. They should reflect factors or activities that are not yet known, but require some estimate or basis to develop a credible business case.

D. They should be validated only with the IT representatives, not with business unit personnel.

Answer: C