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Q1. Which option is a benefit of technology adoption?

A. Customer realizes the benefits stated by Cisco and the partner during the negotiation phase.

B. Customer gets to replace their old systems and solutions.

C. Adoption increases sales.

D. Customer pays only when the technology is adopted.

Answer: A

Q2. Which step of the Cisco 9 Step Sales Approach to Outcome-Based Selling is where the contract and SLA/KPIs are agreed?

A. Step 6 Offer and Accept

B. Step 5 Identify and Design

C. Step 4 Customer Discovery

D. Step 7 Proof of Value

Answer: D

Q3. Which three options are actions to realize the benefits? (Choose three.)

A. Progress should be measured once the solution is deployed.

B. Should take into account the relationship with the stakeholder.

C. Should focus on measurable results.

D. May be based on assumptions and risks.

E. Include actions on the way, plus those already identified.

Answer: C,D,E

Q4. Which three benefits are derived from Business Transformation? (Choose three.)

A. become more competitive

B. establish new customer relationships

C. generate value

D. become more creative

E. accelerate the Go To Market

Answer: A,B,C

Q5. Which option describes what extending requirements analysis allows you to do?

A. expand the scope of your project

B. give you more time to deliver on existing project commitments

C. go beyond the initial core requirements, to the next level of need, while also adding in new capabilities and solutions

D. speed up the procurement process for a cloud-based solution

Answer: C

Q6. Who are the two primary users of an implementation strategy? (Choose two.)

A. the technical architect

B. the leaders for training

C. executive sponsor and steering committee

D. the program leader responsible for achieving business results

E. major work package owners

Answer: D,E

Q7. What makes it possible to measure advance progress during Business Transformation?

A. KPI's

B. TCO

C. ROI

D. ROCE

E. WACC

Answer: A

Q8. What does a company’s profit margin reveal?

A. the amount of profit upon which corporation tax is payable.

B. the efficiency of the company.

C. the total value of the business

D. the gross income from all business activities.

Answer: A

Q9. What information is relevant to validate the progress towards the expected results?

A. Baseline vs actual status

B. Metrics

C. Simulations

D. Strategies

Answer: A

Q10. Which statement describes when it is a good time to apply a "use case"?

A. You must identify how many transactions should be included in a system test cycle.

B. You must understand the major process steps a customer wants for collaboration among its sales force personnel.

C. You must identify the network capacity required by a new Cisco TelePresence system.

D. You must estimate a company's cash flow impacts from upgrading security software to the latest version.

Answer: B