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Q1. What is ROI? 

A. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing present value from a technology solution by the cost of that technology solution. 

B. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing total investment from a technology solution by the cost of that technology solution. 

C. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the margin of that technology solution. 

D. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the cost of that technology solution. 

Answer: D 

Q2. Which two statements partially describe the difference between product-based and outcome-based sales? (Choose two) 

A. In product-based sales the customer knows the issue and is likely to fix it, in outcome-based sales the customer understands the business goal and what success looks like. 

B. In product-based sales the customer expects to make product comparisons, in outcome-based sales the customer decides whether to make an investment based on comparing current and future state. 

C. In product-based sales the customer may or may not be aware of the opportunity or problem, in outcome-based sales the customer will answer questions to clarify pain points. 

D. In product -based sales the customer wants to hear about multiple solutions, in outcome -based sales the customer does not know value or benefit from a change. 

Answer: A,B 

Q3. Related to business outcomes, why are customers looking for Cisco and its Partners' solutions and services? 

A. Toexplore how technology innovation yields new revenue, lower costs, or reduce risk in more detail 

B. To help make a retailer aware of a restocking need while relying on a human interaction faster 

C. To help them more quickly or effectively deploy, absorb, and adopt technologies in which they make investments 

D. To allow customers to complete a marketing research as part of their investment funds 

Answer: C 

Q4. Which consumption model provides the organization with an agreed-upon number of authorized users? 

A. Per-seat licensing 

B. Concurrent-use licensing 

C. Volume licensing 

D. Pay As You Go 

Answer: A 

Q5. Cisco Internet of Everything connects people, processes, things, and data. Which two of its characteristics have an impact on businesses? (Choose two.) 

A. Leveraging data into more useful information for decision-making 

B. Connecting people for measuring services' usage trends 

C. Delivering the solutions and products to the right person at the right time 

D. Having physical devices and objects connected to the Internet and to each other for intelligent decision making 

Answer: A,C 

Q6. Which optionis a benefit ofCisco enablement resources? 

A. the ability to create personalized "briefcases" of content 

B. a single place to find business proposals and instructor-led training 

C. access to kits of bundled content, including IOS images and more 

D. it enhances the selling process for seller and the customer 

Answer: D 

Q7. Why is it convenient to tie business outcomes and the customer value proposition? 

A. Because it accelerates the time to market of new products and solutions while maintaining a reasonable cost structure. 

B. Because this way you can establish fixed business goals and priorities and facilitate the deployment project management. 

C. To reduce complexity for stakeholders, it is easier for them to describe the benefits and to influence others to gain support. 

D. Because it keeps the value proposition unchanged, it is easier for stakeholders to claim for accountability. 

Answer: C 

Q8. KPIs are quantitative measurement of progress against the tactical goals of an organization. Which are three characteristics of KPIs? (Choose three.) 

A. KPIs must be strategic and tactical in nature 

B. KPIs can be financial, managerial, or operational 

C. KPIs measure progress against goals 

D. KPIs are set according to priorities: magnitude and urgency 

E. KPIs define what needs to happen to achieve desired results in the time, budget, and level of expected quality 

Answer: A,C,D 

Q9. From the customer perspective, which are two benefits that result when moving from an on-premise solution to a Cloud solution? (Choose two.) 

A. Recurring revenue stream 

B. Lower initial investment 

C. Higher ROI from investment 

D. Increased value of company 

E. Long-term business cycles benefits 

Answer: B,C 

Q10. What is the benefit of using the Business Model Canvas to understand and describe the customer's business? 

A. It is a mandatory tool in every business school. 

B. Business models are the same across industry verticals. 

C. Understanding the customer business model is essential for determining the right business outcomes. 

D. Each organization has multiple business models. 

Answer: C