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NEW QUESTION 1
Which of the following are actions triggered by workflow rules?

  • A. Email
  • B. Task
  • C. Field update
  • D. Record update
  • E. Record creation
  • F. Outbound message
  • G. Time trigger

Answer: ABCF

NEW QUESTION 2
Which definition best describes “accounts” and their relationships with other record types in SFDC?

  • A. Accounts represent sales deals that your company is pursuin
  • B. An account may have only one opportunity associated with it.
  • C. Accounts are the backbone of information and represent prospective, existing, and former customer
  • D. An account may have multiple opportunities
  • E. Accounts are created after you have closed an opportunity or dea
  • F. An account must have a closed opportunity associated with it.

Answer: B

NEW QUESTION 3
SFDC allows me to add a reporting hierarchy (or organization chart) to my contacts. This way I can better understand the structural dynamics within the businesses I am selling to, and remember who to contact for certain aspects of a sale.

  • A. True
  • B. False

Answer: A

NEW QUESTION 4
How many Custom Summary Formulas can you have per report?

  • A. 1
  • B. 2
  • C. 3
  • D. 4
  • E. 5
  • F. 6

Answer: E

NEW QUESTION 5
Escalation rules only run during the business hours with which they are associated?

  • A. True
  • B. False

Answer: A

NEW QUESTION 6
What determines a unique User Record?

  • A. User Name
  • B. Standard Profile
  • C. Custom Profile
  • D. User Role

Answer: A

NEW QUESTION 7
CORRECT TEXT
Define the Standard User profile.

    Answer:

    NEW QUESTION 8
    Maximum number of values allowed in a controlling field is:

    • A. 500
    • B. 100
    • C. 300
    • D. 200

    Answer: C

    NEW QUESTION 9
    Which of the following statements is true about Dashboard Refreshes?

    • A. Your organization is limited to no more than 400 scheduled dashboard refreshe
    • B. Unlimited Edition users can schedule up to two dashboard refreshes per hour per day; Enterprise Edition users can schedule up to one dashboard refresh per hour per day.
    • C. Your organization is limited to no more than 200 scheduled dashboard refreshe
    • D. Unlimited Edition users can schedule up to two dashboard refreshes per hour per day; Enterprise Edition users can schedule up to one dashboard refresh per hour per day.
    • E. Your organization is limited to no more than 200 scheduled dashboard refreshes.
    • F. Unlimited Edition users can schedule up to four dashboard refreshes per hour per day; Enterprise Edition users can schedule up to two dashboard refresh per hour per day.

    Answer: B

    NEW QUESTION 10
    A check box can be a controlling field in a field dependency:

    • A. True
    • B. False

    Answer: A

    NEW QUESTION 11
    What steps are part of the process to enable Multi-Currency in an organization?

    • A. Create a Sandbox
    • B. Contact salesforce.com to enable multiple currencies
    • C. Enable Advanced Currency Management
    • D. Choose a default currency

    Answer: BD

    NEW QUESTION 12
    If the System Administrator set a user to create only a certain record type, this user's ability to view other record types is affected.

    • A. True
    • B. False

    Answer: B

    NEW QUESTION 13
    The following can be done by a System Admin to a standard field.

    • A. Change the field label
    • B. Add help text
    • C. Add/edit values of a picklist
    • D. Delete the field
    • E. All of the above
    • F. None of the above

    Answer: ABC

    NEW QUESTION 14
    Can I change the location of Chatter feeds? How?

    • A. Ye
    • B. Using page layouts
    • C. Ye
    • D. But only for Admin users
    • E. N
    • F. But it can be hidden or shown depending on user preferrence
    • G. None of the Above

    Answer: C

    NEW QUESTION 15
    What does the dashboard snapshot on the Home Page display?

    • A. Only the dashboard determined by the System Administrator
    • B. You cannot display a dashboard on the Home Page
    • C. The first two rows of any of your available dashboards
    • D. The first row of any available dashboards
    • E. The Complete Dashboard set by the User himself

    Answer: D

    NEW QUESTION 16
    5 dynamic dashboards for Enterprise Edition
    10 for Unlimited Edition 3 Developer Edition.
    To create, edit, and delete dynamic dashboards: “Run Reports” AND “Manage Dynamic Dashboards”
    Which of the following events are allowed while writing a trigger on feeds item and feed Comment object?

    • A. Insert, Update
    • B. Insert, Delete
    • C. Insert, Undelete
    • D. Update, Undelete
    • E. Insert, Update, Delete

    Answer: B

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